My experience with Smart Financial has been, by far the easiest and most helpful In my loan process. Nothing could have been easier. Thank you!
Kimberly
•
Jan 15, 2026
2.0/5
2.0/5
I would have liked for the gap insurance not to have been pushed to be on my loan when I didnt need it. Mathematically the loan after gap insurance was removed did not make sense which led us to not getting our refinance with smart financial
Sharon
•
Jan 9, 2026
5.0/5
5.0/5
Rachel was very helpful, professional and friendly. She explained the loan process and completed the application very efficiently. She was a lot to work with.
Alison
•
Nov 24, 2025
5.0/5
5.0/5
I wanted to refinance my car and googled "refinanced used car with high FICO," and you all were the only local brand that resulted. From application to call to documents needed, not only did I refi the car I originally requested, but we also refied my second car (purchased on the same day) before I could drive to the branch. Everything was straightforward, and CeCe was so confident in the process.
Fabiola
•
Oct 30, 2025
5.0/5
5.0/5
She made the whole loan process so easy and fast! Stayed on top of everything and was great as explaining everything to me, would email me and also call me with updates.
Paul
•
Oct 3, 2025
5.0/5
5.0/5
She was awesome!! You are very lucky to have her!! 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻😂
Eduardo
•
Sep 29, 2025
5.0/5
5.0/5
Thank you.
Paul
•
Sep 12, 2025
5.0/5
5.0/5
Keep hiring people like Eustacia. She is AWESOME.
Claudia
•
Sep 9, 2025
5.0/5
5.0/5
Smooth process in getting my teenage daughter setup and was able to establish an account that has been on my 'to-do list' for a while. Eustacia's kindness and expertise made it easy for us to get all our questions and concerns answered.
My experience with Smart Financial has been, by far the easiest and most helpful In my loan process. Nothing could have been easier. Thank you!
Kimberly
•
Jan 15, 2026
2.0/5
2.0/5
I would have liked for the gap insurance not to have been pushed to be on my loan when I didnt need it. Mathematically the loan after gap insurance was removed did not make sense which led us to not getting our refinance with smart financial
Sharon
•
Jan 9, 2026
5.0/5
5.0/5
Rachel was very helpful, professional and friendly. She explained the loan process and completed the application very efficiently. She was a lot to work with.
Alison
•
Nov 24, 2025
5.0/5
5.0/5
I wanted to refinance my car and googled "refinanced used car with high FICO," and you all were the only local brand that resulted. From application to call to documents needed, not only did I refi the car I originally requested, but we also refied my second car (purchased on the same day) before I could drive to the branch. Everything was straightforward, and CeCe was so confident in the process.
Fabiola
•
Oct 30, 2025
5.0/5
5.0/5
She made the whole loan process so easy and fast! Stayed on top of everything and was great as explaining everything to me, would email me and also call me with updates.
Paul
•
Oct 3, 2025
5.0/5
5.0/5
She was awesome!! You are very lucky to have her!! 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻😂
Eduardo
•
Sep 29, 2025
5.0/5
5.0/5
Thank you.
Paul
•
Sep 12, 2025
5.0/5
5.0/5
Keep hiring people like Eustacia. She is AWESOME.
Claudia
•
Sep 9, 2025
5.0/5
5.0/5
Smooth process in getting my teenage daughter setup and was able to establish an account that has been on my 'to-do list' for a while. Eustacia's kindness and expertise made it easy for us to get all our questions and concerns answered.