Teller made my transaction easy and fast.

My experience with Smart Financial has been, by far the easiest and most helpful In my loan process. Nothing could have been easier. Thank you!

I commend Rachel on her knowledge, professionalism, enthusiasm, and friendliness. She kept me informed during each step of the loan process. She answered all my questions, and she gave me all the information I needed to make the best choices. She provided information to me and explained the process in a way I could understand it, and she listened when I spoke. I am happy to have been a SFCU member for decades, and I am glad to know people like Rachel work there.

Cece is always very helpful . She has the best customer service

CeCe Carter has and always very helpful. Excellent customer service!!

No

Maintenance the equipment.

I would have liked for the gap insurance not to have been pushed to be on my loan when I didnt need it. Mathematically the loan after gap insurance was removed did not make sense which led us to not getting our refinance with smart financial

Rachel was very helpful, professional and friendly. She explained the loan process and completed the application very efficiently. She was a lot to work with.

The telephone with the ATM didn’t work.