Katrina did an Excellent job 💯

It was fabulous to walk in have Alyssa remember me and more importantly my history and be able to verbalize what I needed better than I could. So, she was extremely efficient and I loved that!

Give him 5 stars

Please consider, replacing the machine with a human that can simply interact with the customer when making large cash deposits. The machine doesn’t always count the cash correctly and some cash is returned several times with the customer having to re-enter cash. Sometimes a human will finally come over and help resolve a problem with the cash that the machine will not accept, however the human will accept the cash. Problem resolved. Time waisted.

Every experience is professional. And, dealing with very competent folks.Ms. Katrina Underwood always make it a point to make sure to say hello, and to ensure my experience eas a good one! Again, just another reason why SF remains our favorite "banking" experience.

It take so long to use those pulse machines. You have to wait for ever for a teller. Carmen was nice. You need better efficiency.

The electronic pad on the screen doesnt work wellZ

the atm machine (touch screen) at this location is broken - i tried it over the previous weekend and it was broken and happened to be by there again 3 days later during normal business hours so tried it again, still broken, no out of order sign - so i told the staff inside & they said they'd check it out - well after finishing with the automated teller and about to leave another customer was telling them that the atm didn't work and they we assuring her that it did THEY ARE WRONG - 2 different people over 3 different time periods confirmed that the atm is broken - just look at the transaction history (there won't be any because the atm is broken) why do you (Smart Financial) even bother to have staff there as they do nothing other than point you to an automated teller???? The people were polite just ineffective (this does not include the Carmen that handled the automated transaction so was fine)

Make mobile deposits an option

Carmen was very professional and pleasant throughout our interaction…I hope she will always be my teller