I hope that the Smart FInancial branch I visited yesterday will stay where it is right now because it's location is very convenient for me.

no

I am very satisfied the way Melissa handled the loan we got.

Wonderful and helpful branch member who answers my questions first and put notes into Desiree so transaction was as expected. I’ve been with Smart Financial for over 30 years and this is why, because I can interact with people and get questions answered

Tellers obviously are trained on a very specific machine. That must have changed as the directions and the actual machine were different. She would issue commands and tell me where to look for labeled things and there were no labels. A second rep walked over and had to assist and acknowledged that the instructions and labels were different.. Even between the two stations that were onsite.

I enjoyed working with Melissa, this was the third or forth time and every time has been amazing!

My experience’s have always been exceptional! That’s one of the reasons I have stayed with Smart Financial!

Great experience.

My experience at this location is always wonderful. Katrina is the absolute best and so is her staff with beautiful smiles and exceptional knowledge of your products. So happy to go to this location with such positive friendly staff because they make me feel like family. Thank you. Mildred Twine-Conley.

keep hiring competent respectful employees.