We appreciate Melissa and Smart Financial for working so diligently to make our holidays so special. We pretty much wouldn’t have Christmas if it weren’t for SFCU and Melissa. It is Always a pleasure working with Melissa and SFCU.Happy Holidays from The Pryor’s!

Impressed with the level of customer service

Everything was great

I’m not at liberty to suggest anything. Now!

I hope that the Smart FInancial branch I visited yesterday will stay where it is right now because it's location is very convenient for me.

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I am very satisfied the way Melissa handled the loan we got.

Wonderful and helpful branch member who answers my questions first and put notes into Desiree so transaction was as expected. I’ve been with Smart Financial for over 30 years and this is why, because I can interact with people and get questions answered

Tellers obviously are trained on a very specific machine. That must have changed as the directions and the actual machine were different. She would issue commands and tell me where to look for labeled things and there were no labels. A second rep walked over and had to assist and acknowledged that the instructions and labels were different.. Even between the two stations that were onsite.

I enjoyed working with Melissa, this was the third or forth time and every time has been amazing!