I was very impressed with the prompt response from the loan officer for my loan. Thank you all for the great service and professionalism from the entire team!
Subi
•
Aug 28, 2025
4.0/5
4.0/5
Add credit card
Norma
•
Jul 1, 2025
5.0/5
5.0/5
No, everything was fine. All your staff members are very professional. I almost opened the account at Brazos CU, but the lack of customer service is the reason we decided to go to Smart Financial. We are so happy we went.
Emilee
•
Jun 9, 2025
5.0/5
5.0/5
My experiences with Smart Financial have always been excellent. The associates have always been knowledgeable, courteous, efficient and made sure that I was well taken care of.
Zia
•
May 23, 2025
5.0/5
5.0/5
Just want to say Adrian is an asset to you all.
Tonia
•
May 20, 2025
5.0/5
5.0/5
My experience was excellent. My loan officer was very knowledgeable and helpful.
Abraham
•
May 2, 2025
5.0/5
5.0/5
All of my expectations were met
Juan
•
Apr 23, 2025
4.0/5
4.0/5
This is a gentle criticism, I would have been great for all the documentation and process to be done before me going to the branch to get the loan check. I was at the branch more than two hours. The delay was the documentation and doing the taxes, Carfax, etc ahead of time.
Siobhon
•
Apr 3, 2025
5.0/5
5.0/5
After 14yrs, i am still extremely satisfied with Smart Financial as a whole. I do hope, one day, a "First Time Home Buyer" program would be considered.
James
•
Apr 3, 2025
5.0/5
5.0/5
Nothing at this time...it was a very smooth process and Guillermo was quite patient.
I was very impressed with the prompt response from the loan officer for my loan. Thank you all for the great service and professionalism from the entire team!
Subi
•
Aug 28, 2025
4.0/5
4.0/5
Add credit card
Norma
•
Jul 1, 2025
5.0/5
5.0/5
No, everything was fine. All your staff members are very professional. I almost opened the account at Brazos CU, but the lack of customer service is the reason we decided to go to Smart Financial. We are so happy we went.
Emilee
•
Jun 9, 2025
5.0/5
5.0/5
My experiences with Smart Financial have always been excellent. The associates have always been knowledgeable, courteous, efficient and made sure that I was well taken care of.
Zia
•
May 23, 2025
5.0/5
5.0/5
Just want to say Adrian is an asset to you all.
Tonia
•
May 20, 2025
5.0/5
5.0/5
My experience was excellent. My loan officer was very knowledgeable and helpful.
Abraham
•
May 2, 2025
5.0/5
5.0/5
All of my expectations were met
Juan
•
Apr 23, 2025
4.0/5
4.0/5
This is a gentle criticism, I would have been great for all the documentation and process to be done before me going to the branch to get the loan check. I was at the branch more than two hours. The delay was the documentation and doing the taxes, Carfax, etc ahead of time.
Siobhon
•
Apr 3, 2025
5.0/5
5.0/5
After 14yrs, i am still extremely satisfied with Smart Financial as a whole. I do hope, one day, a "First Time Home Buyer" program would be considered.
James
•
Apr 3, 2025
5.0/5
5.0/5
Nothing at this time...it was a very smooth process and Guillermo was quite patient.