He was training a coworker and enjoyed it.

No actual person in the bank doing transactions is a disappointment for me. Also, I went in the bank to withdraw money and get change, and I was told by the teller the machine had no $5. I think that is crazy.

We have borrowed and repaid smart fcu several times however I felt the underwriter was very reluctant to allow us to borrow and put stipulations to close our cards and do not understand why. Felt discriminatory in ways. Also in the past we were able to pay the cards directly and the loan was funded to us so we could pay. This time a check was cut to the creditor. Again why and for what reason?

I have been with Smart Financial for many years and have been pleased with the service whether an inquiry or problem. The employees are like family inside and outside, so keep hiring the caliber personnel that exist today.

Great customer service at the Sugar Land Branch.

NO

Great experience, surprised my time there was shorter than expected. Front desk was very helpful

The person that had this experience was Valeria Jackson who is also on the account.

I need to speak with someone regarding a dispute that was placed several weeks ago.

No everything was satisfactory