Yes the receptionist at the front desk was very rude
Anonymous
•
Jan 23, 2026
Keep up the good work. Much luv.
Anonymous
•
Jan 22, 2026
I got nothing to add, you're all the perfect banking experience.
Anonymous
•
Jan 22, 2026
Poor customer service. I went from deposit a check to closing the account.
Anonymous
•
Jan 19, 2026
Establish a procedure to refund the money directly to the account holder. Depositing the money into your system is just another way for Smart F. to use it. Using the phase ‘company policy’ is a tired old excuse to benefit the company due to its mistake.
Anonymous
•
Jan 18, 2026
Nothing.
Anonymous
•
Jan 17, 2026
Nothing else to add at this time. My experience was pleasant. Everyone was friendly and helpful.
Anonymous
•
Jan 17, 2026
I am always impressed with the employees of Smart Financial for they are truly professional and courteous - both inside and outside.
Yes the receptionist at the front desk was very rude
Anonymous
•
Jan 23, 2026
Keep up the good work. Much luv.
Anonymous
•
Jan 22, 2026
I got nothing to add, you're all the perfect banking experience.
Anonymous
•
Jan 22, 2026
Poor customer service. I went from deposit a check to closing the account.
Anonymous
•
Jan 19, 2026
Establish a procedure to refund the money directly to the account holder. Depositing the money into your system is just another way for Smart F. to use it. Using the phase ‘company policy’ is a tired old excuse to benefit the company due to its mistake.
Anonymous
•
Jan 18, 2026
Nothing.
Anonymous
•
Jan 17, 2026
Nothing else to add at this time. My experience was pleasant. Everyone was friendly and helpful.
Anonymous
•
Jan 17, 2026
I am always impressed with the employees of Smart Financial for they are truly professional and courteous - both inside and outside.