The ITM machines at Sugar Land suck, very loud fans, cannot easily hold the phone due to strong recoil and phone contour, need to have an external phone grip attached to the receiver.
Anonymous
•
Dec 22, 2025
no
Anonymous
•
Dec 17, 2025
5.0/5
5.0/5
Gladis Diaz was absolutely amazing. She made me feel very reassured in this process that I was initially very weary of. I wish I had done so sooner but I'm glad I ended up with her.
Anonymous
•
Dec 11, 2025
Provided excellent customer service and was very professional.Resolved my reason for going to the bank and I started a new checking account.
Anonymous
•
Dec 6, 2025
No, eveything ok. Did not see a teller.
Anonymous
•
Dec 4, 2025
Guillermo was very helpful and answered all my questions.
Anonymous
•
Nov 26, 2025
I am griping about the interactive machine used by Sukie and me.Most of the time, she could not hear me from her end. I could hear her fine from my end,The volume mechanism of this machine needs repair. She said she was aware of the volume problem of this machine.
Anonymous
•
Nov 23, 2025
Always profane courteous!
Anonymous
•
Nov 20, 2025
Not at this time.
Anonymous
•
Nov 18, 2025
So use to interacting with a live teller but the process was very easy
The ITM machines at Sugar Land suck, very loud fans, cannot easily hold the phone due to strong recoil and phone contour, need to have an external phone grip attached to the receiver.
Anonymous
•
Dec 22, 2025
no
Anonymous
•
Dec 17, 2025
5.0/5
5.0/5
Gladis Diaz was absolutely amazing. She made me feel very reassured in this process that I was initially very weary of. I wish I had done so sooner but I'm glad I ended up with her.
Anonymous
•
Dec 11, 2025
Provided excellent customer service and was very professional.Resolved my reason for going to the bank and I started a new checking account.
Anonymous
•
Dec 6, 2025
No, eveything ok. Did not see a teller.
Anonymous
•
Dec 4, 2025
Guillermo was very helpful and answered all my questions.
Anonymous
•
Nov 26, 2025
I am griping about the interactive machine used by Sukie and me.Most of the time, she could not hear me from her end. I could hear her fine from my end,The volume mechanism of this machine needs repair. She said she was aware of the volume problem of this machine.
Anonymous
•
Nov 23, 2025
Always profane courteous!
Anonymous
•
Nov 20, 2025
Not at this time.
Anonymous
•
Nov 18, 2025
So use to interacting with a live teller but the process was very easy