Fourth year of Lookers servicing my little Smartie through a service plan and, once again, a great experience!! From pickup to drop off, all very smooth, efficient and friendly. The video analysis is really helpful and always a particular highlight. Many thanks!!

Dominic Mayes was extremely professional and helpful.

Overall very friendly and professional.

The online booking system is not fit for purpose - had to phone in

Usual excellent and prompt service

There’s only the one complaint that I have is that the card for the satellite navigation is missing and should have been checked before I picked the car up. But in all fairness the salesman did offer to order a new one for me and forward on as a recorded delivery. The car was spotlessly clean and came with a full tank of petrol which I thought was a nice touch. I would entirely recommend Brighton Mercedes to my friends and family.

Mike is highly personable friendly & helpful

No. Excellent as always

Took longer than we or Service Advisor had expected. Fortunately we were not time critical this time and all staff we had contact with were a pleasure to deal with.

make it easier to book a service online with information about the type of service required.