Solar Energy World Maryland
4.6/5
4.6 /5
1,632 Verified Reviews
14880 Sweitzer Ln, Suite A, Laurel, MD 20707, US
(866) 856-4580
1,632 Verified Reviews
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5.0/5
5.0 /5
No

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4.0/5
4.0 /5
Have to wait for information from George,He highlighted some good things. But the process has just started. Hope to hear more from George.

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2.0/5
2.0 /5
Unfortunately we got off to a bumpy start. During the scheduling process I was told the rep prefers to be in person rather the phone so that is what I agreed to, assuming he wanted to see the outside of the home and the direction and orientation of the roof. When the rep arrived he seemed annoyed that I wouldn’t let him inside, even after I explained the circumstance of having a very sick dog suffering from kidney disease and didn’t want the dogs wound up causing a disturbance to my husband who was working and in a meeting at the time. I shouldn’t have had to go into detail, but the dog who is ill also has a great deal of anxiety and will bark for several minutes getting the puppy riled up as well. Our house is just not suited for strangers. After I explained why he couldn’t come in his demeanor changed, coming off annoyed and disrespectful. He expressed his frustration that he drove an hour all the way out here, when I offered to talk in the garage to protect us from the wind he refused because there was nowhere to sit, again it wasn’t communicated to me that there would be a sit down presentation that required the use of my home, otherwise I would have opted for the phone call. I have never invited anyone doing work to the outside of my home into my home and was shocked by his attitude and the expectation to be let in. Had I known this consult required a sit down inside my home I would have opted for the call instead.He eventually suggested he go to his car to call me while I go inside my home so we can go over the details over the phone to which I agreed. The call didn’t get much better, he asked if I knew anything about solar panels/how they worked, I said not really just looking to save money on my steadily increasing electric bill. He then asked how serious I was about wanting solar panels because he didn’t want to waste my time. I was taken back by that comment since I’m the one who arranged the meeting, he wasn’t wasting my time, however he made it obvious that I was wasting his. The reason I called in the first place was to get info and a cost estimate. Of course I was serious, I wanted to get more info on solar panels to see if it was a good fit. He answered my questions but overall I was rubbed the wrong way from our interaction at my front door. At the end of the call he came off pushy wanting me to make a decision and put my husband on the phone to answer any questions my husband may have to which my husband was not available. He also told me we would get a $500 gift card if we signed on within 24 hrs. I told him I could call him at some point tomorrow (Friday) with a decision but I couldn’t guarantee when because my kids are home from school Friday and Monday and I would be tending to them. I’m not sure if the rep was having a bad day, or if he is always this way, or if the company puts pressure on the rep to push and sell something that day, but quite frankly I will not make such a big decision in the moment and maybe not even within 24 hours, there are many options to weigh especially after just learning how the contract works. My husband and I are undecided if solar panels are right for us, but I can say this company is not right for us based on my experience with the rep.

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4.0/5
4.0 /5
He did a good job 👏

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5.0/5
5.0 /5
This representative was 101% on the ball.Superb

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4.0/5
4.0 /5
System is working as expected and the process has been relatively painless.

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5.0/5
5.0 /5
Excellent staff, great services and always provide prompt responses on any inquires.

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5.0/5
5.0 /5
Very knowledgeable about project, answer all of my questions

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2.0/5
2.0 /5
I’m still experiencing five and $600 electric bills for the month and then on top of that I have to pay $121 for the Solar panels so I don’t see where I’m making out

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5.0/5
5.0 /5
I enjoyed meeting Andrew. He was well versed in answering all of my questions and very pleasant.