Josh came promptly and solved the problem with our washer!

Since rent cafe has changed their website it is not as easy to submit a maintenance request

I thought I was moving into a brand new apartment where no one had lived before. However, I find things that look to be used (not brand new) within the apartment that make me wonder. I like it here and my friend from Illinois who is down for the winter at their condo loves it and thinks I will be happy here. I'm not so sure that I will be able to afford the rent long term. I am keeping my options open for when my year is up. I'm hoping that I end up loving it here and that I can afford to stay if so.

Eric was very efficient knowledgeable patient and solved the problem quicker than expected. He took The faucet apart and found the problem was with the construction/manufacturing of the plumbing device. He was courteous explained everything and I'm very satisfied with his assessment.

No comment at this time.

We changed storage rooms to one on the same floor as our apt. The door handle was broken. Eric replaced it the same day and made us two keys. Jessica was very helpful in making the move possible. Jessica and Eric have been responsive, efficient, and helpful.

Maintenance issues are always completed timely and quickly with excellent results ~Compliments to Eric……

For a 55 and over apartment, a few things could be improved; such as grab bars in showers as it’s a is a common place for falls to occur; more towel bars and better toilet paper holders; kitchen cupboards seem to be hung for tall people and the half shelves are ridiculous; pull out shelves on a few of the bottom shelves would make accessing easier for people with mobility issues; a couple more outlets in the hall entry would be helpful; option of a half bath rather than a full tub bath which we will never use. The small refrigerator/freezer is frustrating if you cook a lot.As for the exercise area; the equipment or at least some of it needs to face the television in the room. Activities seem okay for those who like happy hours and bingo. Would like to see water exercise classes especially geared for older residents.Parking spots and garages are a little too narrow for larger cars or those with turning radius problems.Jessica and Kim have been very helpful. Residents overall have been quite friendly. Eric and Brian have responded in timely manner when requested. Library is very nice and appreciated. Good storage in closets.

100 percent happy with how fast problem waa resolved.

Eric is always so pleasant and sweet! He changed the filter quickly and efficiently! He is an asset to our community!