Chris became irritated with my question. To my understanding he was telling me at check out he would let me know if I was covered. What he didn't understand was at checkout time I may or may not be able to afford if there was a difference between this visit and my last. Very impatient person and I cannot adapt to this type behavior. If I feel that he can't be a more understanding and polite person I will need to move on.Appearance of a professional facility. To me by phone I imagine a mechanic shop with everyone yelling out orders etc. Please become more polite, courteous and caring. William was very nice and understanding to seniors. You should never have gotten rid of him.I choose to communicate with a person.My grandson took the responsibility of taking my care in for oil change. I am very uncomfortable about the staff. I would like to know if the person servicing my car didn't just start out as a mechanic. Chris needs to trim his rough edges. I maintain the servicing of my car in order to avoid expensive repairs. Therefore I don't care how irritated he becomes when dealing with a senior. I built a trusting relationship with William and was very disappointed that he is no longer with the company.

my visit was excellentservice was great and rep was nice

Im hard to satisfyStop trying to get people to buy cars(unless you gone help them get in it), when they tell you, that their credit is bad, now i got an inquiry on my credit reportIt was applicableCloser to 10 greater than 1

None - Thank you.Telephone number extremely difficult to find.

The car wash was not as good as it usually is.Good customer service

After I contacted the Mitsubishi place, in regard to cash bonus. I drove over to south Dallas the next day and got my car. My only problem was, after I bough the car. Within 4 hours I began to receive calls asking if I was still interested in buying one. At first I was ok with them. Then the calls continued thru the next day.After receiving 5 or 6 called from sales representatives. Some one finally updated my file saying I had already purchased a car from there. It wouldn’t have been so annoying but I work nights and the representatives were calling and waking me. After working, and having to go back that night. It was pretty annoying. But I love my new car. 🚗Very affordable. Great staff. Easy accommodations. In and out within 2 hours.Dan made everything seem to flow flawlessly. Filled the gas tank, detailed the car.Chad had the paperwork in order and ready to roll ….very pleased.

Good salesman in Daniel McLean

It was a good experience , my salesman was very busy but overall he done all that he could to get me into my new car.

Thank you to the team at South Dallas MitsubishiCustomer service was nice and my vehicle was in and out

Service department appeared busy and adviser appeared in a hurry.I trust them to do the maintenance that's needed and keep me informed of what's priority and what can wait.