Overall, I was very pleased with the service team. Esme did a wonderful job keeping me informed on what was happening with the repairs and was very knowledgeable about the issue and what was being done to resolve it. I do not like that your sales manager attemped to sell me a new car at 14K above the cost of what I just paid for my car 8 months ago. It was very insensitive and I would not look for him to purchase again if/when I'm ready.service is always great
Verified User
•
Nov 20, 2025
2.0/5
2.0/5
It probably took more time than usual because I was late.I usually deal with Mr.William Barnett. He's super dependent!!@
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
THE SERVICES DEPARTMENT WERE VERY PROFESSIONAL AND POLITEAWESOME ExperienceGreat ServiceTechs were involved with explaining services
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
Next time please don't offer to wash the vehicle if the personnel isn't available.Fast & friendly service
Verified User
•
Nov 20, 2025
2.0/5
2.0/5
The tech that assist meTech not knowing about your online offer to your customersFrom the day I purchased my Outlander and two other vehicles there have always come back there for service not sure if I will be back, always had William he made sure customer was satisfied
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Overall NiceService is very nice
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
I got serviceI got good service
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
Being satisfied for 5 yearsThe service was quick and satisfying
Verified User
•
Nov 15, 2025
3.0/5
3.0/5
Service personnel were very friendly & as helpful as they could be. Repair techs seemed to have problems with their equipment which delayed completing the repair.
Verified User
•
Nov 15, 2025
5.0/5
5.0/5
Love this customer service and staffEfficient and courteous
Overall, I was very pleased with the service team. Esme did a wonderful job keeping me informed on what was happening with the repairs and was very knowledgeable about the issue and what was being done to resolve it. I do not like that your sales manager attemped to sell me a new car at 14K above the cost of what I just paid for my car 8 months ago. It was very insensitive and I would not look for him to purchase again if/when I'm ready.service is always great
Verified User
•
Nov 20, 2025
2.0/5
2.0/5
It probably took more time than usual because I was late.I usually deal with Mr.William Barnett. He's super dependent!!@
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
THE SERVICES DEPARTMENT WERE VERY PROFESSIONAL AND POLITEAWESOME ExperienceGreat ServiceTechs were involved with explaining services
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
Next time please don't offer to wash the vehicle if the personnel isn't available.Fast & friendly service
Verified User
•
Nov 20, 2025
2.0/5
2.0/5
The tech that assist meTech not knowing about your online offer to your customersFrom the day I purchased my Outlander and two other vehicles there have always come back there for service not sure if I will be back, always had William he made sure customer was satisfied
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Overall NiceService is very nice
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
I got serviceI got good service
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
Being satisfied for 5 yearsThe service was quick and satisfying
Verified User
•
Nov 15, 2025
3.0/5
3.0/5
Service personnel were very friendly & as helpful as they could be. Repair techs seemed to have problems with their equipment which delayed completing the repair.
Verified User
•
Nov 15, 2025
5.0/5
5.0/5
Love this customer service and staffEfficient and courteous