Everything is great but would like to see more comfortable seating when your waitingVery friendly people and love my outlander
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
My vehicle still stated on the dashboard that my vehicle needed routine maintenance and was not reset.I was told first inspection was free and it was not disclosed that emissions would need to be paid for out of pocket. That’s my bad for not realizing it, but I wish it would have been made more clear during the purchase of the vehicle. Was not offered an opportunity to schedule next visit.
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
Employees are so kind and pleasant. We have purchased 4 cars from this dealership in the past and present.
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
Friendly service department staff and not pushy
Verified User
•
Sep 4, 2025
4.0/5
4.0/5
Not the easiest parking lotCredit card machine takes to longPeople are friendly and knowledgeable
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
Prices have gone up since last year for things that were recommended for me to have done. Also, if you say you can't do the repairs at this time, but will come back at a lter date, I noticed and wish they would not do this, but on the paperwork, it will say CUSTOMER REFUSED SUGGESTED REPAIRS---I didn't refuse, just said not now, at a later time. I can't walk away with a $800 bill when I come in for an inspection and don't want my warranty to be voided in the future by using that statement. That is all I am saying. Thanks!Nice staff there and close to me and I trust them.
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
Jim is great salesman. Answered all the questions I hadEasy sales experience
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
Gokhan, Dustin, and Nick are the best! I felt at ease through the whole process. Im very happy with my experience and my vehicle.SPM made it easy to buy a vehicle. And Gokhan, Dustin, and Nick were very knowledgeable and helpful through every step.
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
I have had my vehicle serviced there as required and find the staff professional , friendly , and always clearly explained what service is being done, why and the timeline to complete .Service was scheduled to meet our timeline , completed as discussed . The service staff was very friendly , explained what would be done , and when it would be completed .
Everything is great but would like to see more comfortable seating when your waitingVery friendly people and love my outlander
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
My vehicle still stated on the dashboard that my vehicle needed routine maintenance and was not reset.I was told first inspection was free and it was not disclosed that emissions would need to be paid for out of pocket. That’s my bad for not realizing it, but I wish it would have been made more clear during the purchase of the vehicle. Was not offered an opportunity to schedule next visit.
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
Employees are so kind and pleasant. We have purchased 4 cars from this dealership in the past and present.
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
Friendly service department staff and not pushy
Verified User
•
Sep 4, 2025
4.0/5
4.0/5
Not the easiest parking lotCredit card machine takes to longPeople are friendly and knowledgeable
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
Prices have gone up since last year for things that were recommended for me to have done. Also, if you say you can't do the repairs at this time, but will come back at a lter date, I noticed and wish they would not do this, but on the paperwork, it will say CUSTOMER REFUSED SUGGESTED REPAIRS---I didn't refuse, just said not now, at a later time. I can't walk away with a $800 bill when I come in for an inspection and don't want my warranty to be voided in the future by using that statement. That is all I am saying. Thanks!Nice staff there and close to me and I trust them.
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
Jim is great salesman. Answered all the questions I hadEasy sales experience
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
Gokhan, Dustin, and Nick are the best! I felt at ease through the whole process. Im very happy with my experience and my vehicle.SPM made it easy to buy a vehicle. And Gokhan, Dustin, and Nick were very knowledgeable and helpful through every step.
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
I have had my vehicle serviced there as required and find the staff professional , friendly , and always clearly explained what service is being done, why and the timeline to complete .Service was scheduled to meet our timeline , completed as discussed . The service staff was very friendly , explained what would be done , and when it would be completed .