The experience witht th staff, and the completion of service was done in a timely period. It was not a long wait time.
Verified User
•
Feb 15, 2026
1.0/5
1.0/5
Chairs broken wall was visibly dirty …No communication really whatsoeverI wish I would’ve been informed when I arrived of potential costWeren’t many openings on certain day … and service ended early
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Highly recommend!!!!Staff is amazing, efficient, friendly…
Verified User
•
Feb 8, 2026
5.0/5
5.0/5
With so much snow on the ground, I was glad that they took my car inside, right away.Everyone is friendly and the service department is run very efficiently.
Verified User
•
Feb 7, 2026
3.0/5
3.0/5
Must work on all the areas for the workers and customers
Verified User
•
Jan 20, 2026
2.0/5
2.0/5
Had to return for service because dealer did not have the part required to perform the repair on my vehicle.Had to make another visit for service because dealer.Had to return for service because parts were not available at the time of CNN my service .
Verified User
•
Jan 17, 2026
5.0/5
5.0/5
Nice and quickNice
Verified User
•
Jan 14, 2026
3.0/5
3.0/5
Had to make a return visit for device because they broke a wheel nut stud and didn’t have the part on hand . They told me the lug nut was over torqued by someone else .Had to make a return visit for servicePart should have been on hand .Had to make a return visit for service .
Verified User
•
Dec 25, 2025
3.0/5
3.0/5
I like the dealership itself but unfortunately there is very little room to park your vehicle. Every time I bring my vehicle to the dealership, unfortunately I have to park my vehicle in an unsafe space. Fortunately, the employees are very good at quickly moving my vehicle to inside the service shop.I think you should offer coupons for your loyal customers like me.The employees who work at South Shore Mitsubishi are all a "10". Gladys, Nicole, Paul and every other employee all treat me with respect and kindness. The service technicians are knowledgeable and hard-working. However, Mitsubishi stopped mailing coupons to me. The cost of maintaining my vehicle keeps rapidly increasing. I have been a loyal customer for the past 8 years. I think it is only fair and right for Mitsubishi to reward my loyalty.
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
The Service Advisors Gladys, was, and is always very helpful, courteous and professional.
The experience witht th staff, and the completion of service was done in a timely period. It was not a long wait time.
Verified User
•
Feb 15, 2026
1.0/5
1.0/5
Chairs broken wall was visibly dirty …No communication really whatsoeverI wish I would’ve been informed when I arrived of potential costWeren’t many openings on certain day … and service ended early
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Highly recommend!!!!Staff is amazing, efficient, friendly…
Verified User
•
Feb 8, 2026
5.0/5
5.0/5
With so much snow on the ground, I was glad that they took my car inside, right away.Everyone is friendly and the service department is run very efficiently.
Verified User
•
Feb 7, 2026
3.0/5
3.0/5
Must work on all the areas for the workers and customers
Verified User
•
Jan 20, 2026
2.0/5
2.0/5
Had to return for service because dealer did not have the part required to perform the repair on my vehicle.Had to make another visit for service because dealer.Had to return for service because parts were not available at the time of CNN my service .
Verified User
•
Jan 17, 2026
5.0/5
5.0/5
Nice and quickNice
Verified User
•
Jan 14, 2026
3.0/5
3.0/5
Had to make a return visit for device because they broke a wheel nut stud and didn’t have the part on hand . They told me the lug nut was over torqued by someone else .Had to make a return visit for servicePart should have been on hand .Had to make a return visit for service .
Verified User
•
Dec 25, 2025
3.0/5
3.0/5
I like the dealership itself but unfortunately there is very little room to park your vehicle. Every time I bring my vehicle to the dealership, unfortunately I have to park my vehicle in an unsafe space. Fortunately, the employees are very good at quickly moving my vehicle to inside the service shop.I think you should offer coupons for your loyal customers like me.The employees who work at South Shore Mitsubishi are all a "10". Gladys, Nicole, Paul and every other employee all treat me with respect and kindness. The service technicians are knowledgeable and hard-working. However, Mitsubishi stopped mailing coupons to me. The cost of maintaining my vehicle keeps rapidly increasing. I have been a loyal customer for the past 8 years. I think it is only fair and right for Mitsubishi to reward my loyalty.
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
The Service Advisors Gladys, was, and is always very helpful, courteous and professional.