My 2020 Outlander Sport GT qualifies for a new touch-screen radio assembly, but the dealership told me there was a problem getting the replacement radios and they didn't expect them to come in until December or January. My radio is still functional most of the time and only screws up some of the time, so I can manage to wait, but I'm really shocked that Mitsubishi is taking so long to get the new radios to the dealerships. I've already been waiting over two months.I have already written everything good and bad, so nothing further for me to say.The counter people were wonderful, as always. Nicole and Gladys are always courteous and smiling. The service was performed efficiently, and my car runs like brand new again! I would have given even a higher rating, BUT there are five chairs in the waiting area, BUT only TWO of them are padded seat folding chairs!!! The other three are cheap plastic back/seat chairs (no cushioning). Older customers need a more comfortable chair!!! Thanks for listening.
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
No comment at this time.No comment at this time.
Verified User
•
Nov 15, 2025
4.0/5
4.0/5
Reps were friendly and knowledgeable
Verified User
•
Nov 15, 2025
5.0/5
5.0/5
Kelly was very helpfulThe staff was very welcoming friendly and on point
Verified User
•
Nov 15, 2025
5.0/5
5.0/5
Nick and the team there are amazing. I drive from Smithtown because of the outstanding customer service and professionalismNick, Coco - everyone in service are helpful,,knowledgeable, friendly
Verified User
•
Nov 15, 2025
5.0/5
5.0/5
would take my car back there againcourtious and fast service
Verified User
•
Nov 12, 2025
3.0/5
3.0/5
Friendly and knowledgeable
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
My car wasn’t clean when I dropped it off so it wasn’t clean when I picked it up
My 2020 Outlander Sport GT qualifies for a new touch-screen radio assembly, but the dealership told me there was a problem getting the replacement radios and they didn't expect them to come in until December or January. My radio is still functional most of the time and only screws up some of the time, so I can manage to wait, but I'm really shocked that Mitsubishi is taking so long to get the new radios to the dealerships. I've already been waiting over two months.I have already written everything good and bad, so nothing further for me to say.The counter people were wonderful, as always. Nicole and Gladys are always courteous and smiling. The service was performed efficiently, and my car runs like brand new again! I would have given even a higher rating, BUT there are five chairs in the waiting area, BUT only TWO of them are padded seat folding chairs!!! The other three are cheap plastic back/seat chairs (no cushioning). Older customers need a more comfortable chair!!! Thanks for listening.
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
No comment at this time.No comment at this time.
Verified User
•
Nov 15, 2025
4.0/5
4.0/5
Reps were friendly and knowledgeable
Verified User
•
Nov 15, 2025
5.0/5
5.0/5
Kelly was very helpfulThe staff was very welcoming friendly and on point
Verified User
•
Nov 15, 2025
5.0/5
5.0/5
Nick and the team there are amazing. I drive from Smithtown because of the outstanding customer service and professionalismNick, Coco - everyone in service are helpful,,knowledgeable, friendly
Verified User
•
Nov 15, 2025
5.0/5
5.0/5
would take my car back there againcourtious and fast service
Verified User
•
Nov 12, 2025
3.0/5
3.0/5
Friendly and knowledgeable
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
My car wasn’t clean when I dropped it off so it wasn’t clean when I picked it up