My technician Marco was so kind to shuttle me to and from service dept.All staff give excellent service as wellExcellent service staff
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
Team, continue to give that PERSONAL touch to your customers as you do, it really means a lot compared to another site.Team is great at helping me each time I'm there and talks to me about my vehicle and have fun chatting with them as my car is being serviced along with great service each time.
Verified User
•
Nov 23, 2025
4.0/5
4.0/5
The vacuum cleaner was broken 😒 so it wasn’t cleanThey are great to me from service to sells the
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
Me dieron diferentes horariosEn la programación de citas que tengan tiempo de una a otra no que se juntan y toma más tiempo en salir del lugarMe trataron con respeto y me ayudan
Verified User
•
Nov 21, 2025
5.0/5
5.0/5
Friendly service. Will recommend needed service but not pushy.
Verified User
•
Nov 20, 2025
4.0/5
4.0/5
Not yetIt felt tight
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
I was very pleased with Anthony, the salesperson who assisted me Monday, November 10 from the afternoon through evening and with the service the General Manager Dennis provided. Dennis worked with me and made sure I got an interest rate I agreed with. Dennis was relentless in finding a lender to finance the deal. It took time to close this deal, but it was well worth it. Thank you Anthony and Dennis and everyone who assisted me in any way.The service is excellent!
Verified User
•
Nov 19, 2025
4.0/5
4.0/5
lost my appointment but they took me anyway!quick service and nice service people
Verified User
•
Nov 17, 2025
5.0/5
5.0/5
Kim went above and beyond to make sure everything was taken care of smoothly. Their attention to detail and genuine willingness to help made the whole experience stress-free and surprisingly enjoyable.Kim was absolutely awesome in helping schedule my oil change—quick, friendly, and on top of every detail. They made the whole process effortless, communicated clearly, and ensured everything was set up exactly when I needed it. Truly exceptional service!
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
I called Mitsubishi the other night in Matteson and Frank picked up the phone. He was a blessing. He was so informative and he had all the patience in the world. I took a Lyft ip there and came home with a 2025 because Frank handled the business! The process went well. Frank gave excellent instructions on how to navigate my new vehicle. He was Very knowledgeable, patient and kind. I highly recommend dealing with him when you make your next purchase. He helped me with my Mitsubishi app to my power ports! Job well done Mr. Frank. I love my new ride!!Thank you for your compassion and professionalism.I've been a loyal Mitsubishi customer for 20 years and this is my 3rd vehicle. I've never had any real issues with my vehicles and I'm locing my new 2025 Outlander! I've had the Endeavor, Outlander Sport and now the Outlander with 3 rows!! Yes!! I've passed down my 2014 Sport to my daughter and it still runs like a champ.
My technician Marco was so kind to shuttle me to and from service dept.All staff give excellent service as wellExcellent service staff
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
Team, continue to give that PERSONAL touch to your customers as you do, it really means a lot compared to another site.Team is great at helping me each time I'm there and talks to me about my vehicle and have fun chatting with them as my car is being serviced along with great service each time.
Verified User
•
Nov 23, 2025
4.0/5
4.0/5
The vacuum cleaner was broken 😒 so it wasn’t cleanThey are great to me from service to sells the
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
Me dieron diferentes horariosEn la programación de citas que tengan tiempo de una a otra no que se juntan y toma más tiempo en salir del lugarMe trataron con respeto y me ayudan
Verified User
•
Nov 21, 2025
5.0/5
5.0/5
Friendly service. Will recommend needed service but not pushy.
Verified User
•
Nov 20, 2025
4.0/5
4.0/5
Not yetIt felt tight
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
I was very pleased with Anthony, the salesperson who assisted me Monday, November 10 from the afternoon through evening and with the service the General Manager Dennis provided. Dennis worked with me and made sure I got an interest rate I agreed with. Dennis was relentless in finding a lender to finance the deal. It took time to close this deal, but it was well worth it. Thank you Anthony and Dennis and everyone who assisted me in any way.The service is excellent!
Verified User
•
Nov 19, 2025
4.0/5
4.0/5
lost my appointment but they took me anyway!quick service and nice service people
Verified User
•
Nov 17, 2025
5.0/5
5.0/5
Kim went above and beyond to make sure everything was taken care of smoothly. Their attention to detail and genuine willingness to help made the whole experience stress-free and surprisingly enjoyable.Kim was absolutely awesome in helping schedule my oil change—quick, friendly, and on top of every detail. They made the whole process effortless, communicated clearly, and ensured everything was set up exactly when I needed it. Truly exceptional service!
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
I called Mitsubishi the other night in Matteson and Frank picked up the phone. He was a blessing. He was so informative and he had all the patience in the world. I took a Lyft ip there and came home with a 2025 because Frank handled the business! The process went well. Frank gave excellent instructions on how to navigate my new vehicle. He was Very knowledgeable, patient and kind. I highly recommend dealing with him when you make your next purchase. He helped me with my Mitsubishi app to my power ports! Job well done Mr. Frank. I love my new ride!!Thank you for your compassion and professionalism.I've been a loyal Mitsubishi customer for 20 years and this is my 3rd vehicle. I've never had any real issues with my vehicles and I'm locing my new 2025 Outlander! I've had the Endeavor, Outlander Sport and now the Outlander with 3 rows!! Yes!! I've passed down my 2014 Sport to my daughter and it still runs like a champ.