They forgot to rotate my tires AND had problems with my dashboard ie my radio, phone, nav was offMost are N/A for me. Only complaint is they forget my tires. But once I mentioned the oversite they quickly addressed it.Didn't have an appt but the crew were able to fit me in as a walk in.
Verified User
•
Mar 1, 2026
5.0/5
5.0/5
Very good customer service. The staff is very friendly & helpful. The staff acknowledges each customer as individuals.
Verified User
•
Feb 28, 2026
2.0/5
2.0/5
This last visit there was no WiFi availableThe only advisor I can count on is Josh. He is the only one I can trust and will get the job done.Your mechanics are doing their job very sloppy & poorly.It seems like they do not care. Very disappointing since I purchased my vehicle at South Suburban. This was not like this a few years back. If Josh was not available day of the appointment, I would not take my car in.Your mechanics are not competing jobs. This vist just to install a radio took over 2 hrs. Everton time I take my car for oil change, they never reset, to know when the next oil change would be. Its very all disappointing.
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
The service staff made sure all my concerns were addressed and that I understood all of my options regarding services were recommended and what services would be provided. They are always very polite and courteous and also informed me of my payment options which is extremely important during this time of economic uncertainty.
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Thank you for a quick painless oil change! South Suburbam always takes care of me!
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Great service visit! Thanks for the snacks!
Verified User
•
Feb 27, 2026
1.0/5
1.0/5
Poor 16 point inspection never happened at ALLGave me a piece of paper with lies no inspection was done on my car at all durning this visit
Verified User
•
Feb 26, 2026
5.0/5
5.0/5
Love all the friendly faces! Quick service with a smile! Keep up the good work service team!
Verified User
•
Feb 26, 2026
5.0/5
5.0/5
Joe in service was great. He answered every concern I had.Joe in service was great.
They forgot to rotate my tires AND had problems with my dashboard ie my radio, phone, nav was offMost are N/A for me. Only complaint is they forget my tires. But once I mentioned the oversite they quickly addressed it.Didn't have an appt but the crew were able to fit me in as a walk in.
Verified User
•
Mar 1, 2026
5.0/5
5.0/5
Very good customer service. The staff is very friendly & helpful. The staff acknowledges each customer as individuals.
Verified User
•
Feb 28, 2026
2.0/5
2.0/5
This last visit there was no WiFi availableThe only advisor I can count on is Josh. He is the only one I can trust and will get the job done.Your mechanics are doing their job very sloppy & poorly.It seems like they do not care. Very disappointing since I purchased my vehicle at South Suburban. This was not like this a few years back. If Josh was not available day of the appointment, I would not take my car in.Your mechanics are not competing jobs. This vist just to install a radio took over 2 hrs. Everton time I take my car for oil change, they never reset, to know when the next oil change would be. Its very all disappointing.
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
The service staff made sure all my concerns were addressed and that I understood all of my options regarding services were recommended and what services would be provided. They are always very polite and courteous and also informed me of my payment options which is extremely important during this time of economic uncertainty.
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Thank you for a quick painless oil change! South Suburbam always takes care of me!
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Great service visit! Thanks for the snacks!
Verified User
•
Feb 27, 2026
1.0/5
1.0/5
Poor 16 point inspection never happened at ALLGave me a piece of paper with lies no inspection was done on my car at all durning this visit
Verified User
•
Feb 26, 2026
5.0/5
5.0/5
Love all the friendly faces! Quick service with a smile! Keep up the good work service team!
Verified User
•
Feb 26, 2026
5.0/5
5.0/5
Joe in service was great. He answered every concern I had.Joe in service was great.