Everyone I encountered at Mitsubishi service was professional, honest and helpful. I was even offered popcorn while waiting. Everyone at Southlake was very polite.Pleasant and kind service
Verified User
•
Mar 28, 2026
5.0/5
5.0/5
They are the best always 100%They are the best
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
N/AN/A
Verified User
•
Mar 19, 2026
4.0/5
4.0/5
Trash bins were overflowing in guest waiting area. Hard plastic chairs. Not enough “comfortable” seating. Overpriced snacks! If waiting somewhere for over 2 1/2 hours, snacks should be reasonable. Bathrooms weren’t clean.Brian was exceptional! He kept us up to date and was confident in telling us what needed to be done. I will be back.Fast and friendly
Verified User
•
Feb 23, 2026
4.0/5
4.0/5
Really not at this time.
Verified User
•
Feb 22, 2026
1.0/5
1.0/5
The cost is the ONLY thing I have a problem withThe earliest appointment was a week later than I had planned
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
Friendly and professional service team.
Verified User
•
Feb 16, 2026
5.0/5
5.0/5
Prompt service and accurate on finish time
Verified User
•
Feb 15, 2026
5.0/5
5.0/5
Professional and Detailed.
Verified User
•
Feb 14, 2026
4.0/5
4.0/5
It took longer for the oil change and tire rotation then normalGreat SUV love the ride and Brian is great in the service department
Everyone I encountered at Mitsubishi service was professional, honest and helpful. I was even offered popcorn while waiting. Everyone at Southlake was very polite.Pleasant and kind service
Verified User
•
Mar 28, 2026
5.0/5
5.0/5
They are the best always 100%They are the best
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
N/AN/A
Verified User
•
Mar 19, 2026
4.0/5
4.0/5
Trash bins were overflowing in guest waiting area. Hard plastic chairs. Not enough “comfortable” seating. Overpriced snacks! If waiting somewhere for over 2 1/2 hours, snacks should be reasonable. Bathrooms weren’t clean.Brian was exceptional! He kept us up to date and was confident in telling us what needed to be done. I will be back.Fast and friendly
Verified User
•
Feb 23, 2026
4.0/5
4.0/5
Really not at this time.
Verified User
•
Feb 22, 2026
1.0/5
1.0/5
The cost is the ONLY thing I have a problem withThe earliest appointment was a week later than I had planned
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
Friendly and professional service team.
Verified User
•
Feb 16, 2026
5.0/5
5.0/5
Prompt service and accurate on finish time
Verified User
•
Feb 15, 2026
5.0/5
5.0/5
Professional and Detailed.
Verified User
•
Feb 14, 2026
4.0/5
4.0/5
It took longer for the oil change and tire rotation then normalGreat SUV love the ride and Brian is great in the service department