Staff was friendly, work done was excellent. Polite and professional.
Verified User
•
Apr 18, 2026
5.0/5
5.0/5
staff friendly and professional.
Verified User
•
Apr 13, 2026
Finance manager basically called me a liar in emails saying the paper i speak of probably doesn’t exist. He never looked for it. Tried emailing the sales person who helped me but he blocked me.
Verified User
•
Apr 13, 2026
4.0/5
4.0/5
Not at this timeAlways friendly, and great service.
Verified User
•
Apr 13, 2026
1.0/5
1.0/5
Nothing was explained because the salesman new nothing about the vehicle. It came with all weather floor mats but were not installed.This place is full of liars and scam artists. I will never revisit or recommend it to anyone. The salesman new nothing about the car. I was told about rebates and that the clear coat was free. There were no rebates and i was charged for the clear coat. This place is just full of liarsWas charged for a clear coat the salesman said was free and wrote free on the sheet for it. Placed a call for my payoff on speaker phone. Was there for hours while they pretended they were pretending to do me favors while i have perfect creditNew nothing about the car and lied the whole timeI will never visit again. To many liarsShowed 2025 gas Outlanders fir 0% financing but they were not. Only the PHEV’s were
Verified User
•
Apr 2, 2026
5.0/5
5.0/5
Everyone I encountered at Mitsubishi service was professional, honest and helpful. I was even offered popcorn while waiting. Everyone at Southlake was very polite.Pleasant and kind service
Verified User
•
Mar 28, 2026
5.0/5
5.0/5
They are the best always 100%They are the best
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
N/AN/A
Verified User
•
Mar 19, 2026
4.0/5
4.0/5
Trash bins were overflowing in guest waiting area. Hard plastic chairs. Not enough “comfortable” seating. Overpriced snacks! If waiting somewhere for over 2 1/2 hours, snacks should be reasonable. Bathrooms weren’t clean.Brian was exceptional! He kept us up to date and was confident in telling us what needed to be done. I will be back.Fast and friendly
Staff was friendly, work done was excellent. Polite and professional.
Verified User
•
Apr 18, 2026
5.0/5
5.0/5
staff friendly and professional.
Verified User
•
Apr 13, 2026
Finance manager basically called me a liar in emails saying the paper i speak of probably doesn’t exist. He never looked for it. Tried emailing the sales person who helped me but he blocked me.
Verified User
•
Apr 13, 2026
4.0/5
4.0/5
Not at this timeAlways friendly, and great service.
Verified User
•
Apr 13, 2026
1.0/5
1.0/5
Nothing was explained because the salesman new nothing about the vehicle. It came with all weather floor mats but were not installed.This place is full of liars and scam artists. I will never revisit or recommend it to anyone. The salesman new nothing about the car. I was told about rebates and that the clear coat was free. There were no rebates and i was charged for the clear coat. This place is just full of liarsWas charged for a clear coat the salesman said was free and wrote free on the sheet for it. Placed a call for my payoff on speaker phone. Was there for hours while they pretended they were pretending to do me favors while i have perfect creditNew nothing about the car and lied the whole timeI will never visit again. To many liarsShowed 2025 gas Outlanders fir 0% financing but they were not. Only the PHEV’s were
Verified User
•
Apr 2, 2026
5.0/5
5.0/5
Everyone I encountered at Mitsubishi service was professional, honest and helpful. I was even offered popcorn while waiting. Everyone at Southlake was very polite.Pleasant and kind service
Verified User
•
Mar 28, 2026
5.0/5
5.0/5
They are the best always 100%They are the best
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
N/AN/A
Verified User
•
Mar 19, 2026
4.0/5
4.0/5
Trash bins were overflowing in guest waiting area. Hard plastic chairs. Not enough “comfortable” seating. Overpriced snacks! If waiting somewhere for over 2 1/2 hours, snacks should be reasonable. Bathrooms weren’t clean.Brian was exceptional! He kept us up to date and was confident in telling us what needed to be done. I will be back.Fast and friendly