The only reason I don't use this facility regularly is that it's 1 1/2 hours from my home. I purchased this car from a dealer near me in Benton Harbor, Michigan but it does not sell or service Mitsubishi's anymore. I'm not happy with that, but I am happy with the car and the service at the Merrillville Mitsubishi facility.Service was very good and I was given a complimentary car wash that I appreciated. This was done as a recall and was done promptly.
Verified User
•
Jan 3, 2026
5.0/5
5.0/5
I like the service and they LISTEN
Verified User
•
Dec 28, 2025
5.0/5
5.0/5
Service was great, and the tech was knowledgeable.Friendly fast service.
Verified User
•
Dec 20, 2025
5.0/5
5.0/5
Carlos was very friendly and professional. He explained everything in details. You can improve by giving more discounts and lower the price of service.Professional staffs and fast service.
Verified User
•
Dec 16, 2025
4.0/5
4.0/5
waiting for our car which was done. they pulled us to a office. we knew what they were doing. when the gentleman left we went after him to tell him we don't want to buy another car until after the spring.
Verified User
•
Dec 15, 2025
5.0/5
5.0/5
Great staff and good people
Verified User
•
Dec 10, 2025
5.0/5
5.0/5
The technician Juan went above and beyond to be sure that my Mirage was repaired correctly. He even called the Mitsubishi tech line to get advice with the symptoms. Overall I was COMPLETELY SATISFIED!!Brian Jensen is an excellent service writer. He was polite, very knowledgeable about my Mitsubishi Mirage. He kept me informed every step of the way to getting my vehicle repaired.
The only reason I don't use this facility regularly is that it's 1 1/2 hours from my home. I purchased this car from a dealer near me in Benton Harbor, Michigan but it does not sell or service Mitsubishi's anymore. I'm not happy with that, but I am happy with the car and the service at the Merrillville Mitsubishi facility.Service was very good and I was given a complimentary car wash that I appreciated. This was done as a recall and was done promptly.
Verified User
•
Jan 3, 2026
5.0/5
5.0/5
I like the service and they LISTEN
Verified User
•
Dec 28, 2025
5.0/5
5.0/5
Service was great, and the tech was knowledgeable.Friendly fast service.
Verified User
•
Dec 20, 2025
5.0/5
5.0/5
Carlos was very friendly and professional. He explained everything in details. You can improve by giving more discounts and lower the price of service.Professional staffs and fast service.
Verified User
•
Dec 16, 2025
4.0/5
4.0/5
waiting for our car which was done. they pulled us to a office. we knew what they were doing. when the gentleman left we went after him to tell him we don't want to buy another car until after the spring.
Verified User
•
Dec 15, 2025
5.0/5
5.0/5
Great staff and good people
Verified User
•
Dec 10, 2025
5.0/5
5.0/5
The technician Juan went above and beyond to be sure that my Mirage was repaired correctly. He even called the Mitsubishi tech line to get advice with the symptoms. Overall I was COMPLETELY SATISFIED!!Brian Jensen is an excellent service writer. He was polite, very knowledgeable about my Mitsubishi Mirage. He kept me informed every step of the way to getting my vehicle repaired.