The only issue I had was when scheduling my appointment was that the online system does not recognize the amount of time a particular job takes so it will let you book an appointment regardless of the amount of time it will take to actually complete the work; potentially causing the appointment to have to be rescheduled.Fidelity was very informative and made sure to explain everything to us prior to starting to work on my vehicle.
Verified User
•
Sep 13, 2025
5.0/5
5.0/5
I’m very grateful for the car and I love itFrom day one my teacher and others suggested Haley & said she was a great salesman to go to. She was efficient, patient, professional, helpful, and made the process so easy. I have been telling everyone to go just for her! She definitely needs to be the face of the company
Verified User
•
Sep 11, 2025
5.0/5
5.0/5
Good listenerGood people
Verified User
•
Sep 7, 2025
5.0/5
5.0/5
None at this time. Just keep up the good work.They were very thorough with my vehicle. I went in for a simple oil change and they noticed an air bubble on the side of one of the tires and warned me that if I didn't change the tire that it was only a matter of time before I had a blowout and that because it was on the rear tire I could very easily flip the entire SUV over. So I had them change it for me and I was able to get back on the road without any problems.
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
Everyone was professional throughout the entire process from start to finish… ❤️
Verified User
•
Sep 1, 2025
5.0/5
5.0/5
Cabin air filter needed changingKinda basic facilityQuick service honored warranty service applied discount and did appointment as promised
Verified User
•
Sep 1, 2025
5.0/5
5.0/5
They have always been wonderfulDue to recent recalls. Service department had no appointments available for over a month. They accommodated me as I had travel plans. And that was awesome
The only issue I had was when scheduling my appointment was that the online system does not recognize the amount of time a particular job takes so it will let you book an appointment regardless of the amount of time it will take to actually complete the work; potentially causing the appointment to have to be rescheduled.Fidelity was very informative and made sure to explain everything to us prior to starting to work on my vehicle.
Verified User
•
Sep 13, 2025
5.0/5
5.0/5
I’m very grateful for the car and I love itFrom day one my teacher and others suggested Haley & said she was a great salesman to go to. She was efficient, patient, professional, helpful, and made the process so easy. I have been telling everyone to go just for her! She definitely needs to be the face of the company
Verified User
•
Sep 11, 2025
5.0/5
5.0/5
Good listenerGood people
Verified User
•
Sep 7, 2025
5.0/5
5.0/5
None at this time. Just keep up the good work.They were very thorough with my vehicle. I went in for a simple oil change and they noticed an air bubble on the side of one of the tires and warned me that if I didn't change the tire that it was only a matter of time before I had a blowout and that because it was on the rear tire I could very easily flip the entire SUV over. So I had them change it for me and I was able to get back on the road without any problems.
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
Everyone was professional throughout the entire process from start to finish… ❤️
Verified User
•
Sep 1, 2025
5.0/5
5.0/5
Cabin air filter needed changingKinda basic facilityQuick service honored warranty service applied discount and did appointment as promised
Verified User
•
Sep 1, 2025
5.0/5
5.0/5
They have always been wonderfulDue to recent recalls. Service department had no appointments available for over a month. They accommodated me as I had travel plans. And that was awesome