Although the efficiency and expertise was great many of the automation was dehumanizing- I use to receive text that included irrelevanat content- PREP for surgery and when I would call in for clarification I was told Oh thats not for you. The instructions where all automated. The staff were polite but not as personable. As a provider myself I understand that surgerical work and processes can be sterile in nature but adding some human touch would be an addition!!
Verified User
•
Oct 10, 2025
1.0/5
1.0/5
Dominique was horrible. She acted like doing her job was such a huge in convenience and had rescheduled our first appointment because we were only 15 minutes early after waiting over 2 months to get in and then she gave us an appointment card with the wrong date and time. I also would never recommend this office for children. Dr Candelaria and his office are definitely more welcoming and caring. Her you just feel like a number.
Verified User
•
Oct 9, 2025
5.0/5
5.0/5
Perfect!
Verified User
•
Sep 5, 2025
5.0/5
5.0/5
I appreciate the skill and hard work of the doctor and staff.
Verified User
•
Aug 28, 2025
5.0/5
5.0/5
Dr. Ng and his staff are excellent practitioners and friendly and caring
Although the efficiency and expertise was great many of the automation was dehumanizing- I use to receive text that included irrelevanat content- PREP for surgery and when I would call in for clarification I was told Oh thats not for you. The instructions where all automated. The staff were polite but not as personable. As a provider myself I understand that surgerical work and processes can be sterile in nature but adding some human touch would be an addition!!
Verified User
•
Oct 10, 2025
1.0/5
1.0/5
Dominique was horrible. She acted like doing her job was such a huge in convenience and had rescheduled our first appointment because we were only 15 minutes early after waiting over 2 months to get in and then she gave us an appointment card with the wrong date and time. I also would never recommend this office for children. Dr Candelaria and his office are definitely more welcoming and caring. Her you just feel like a number.
Verified User
•
Oct 9, 2025
5.0/5
5.0/5
Perfect!
Verified User
•
Sep 5, 2025
5.0/5
5.0/5
I appreciate the skill and hard work of the doctor and staff.
Verified User
•
Aug 28, 2025
5.0/5
5.0/5
Dr. Ng and his staff are excellent practitioners and friendly and caring