Dr. Fischer and her team are truly outstanding. From start to finish, I felt completely safe and cared for. Their professionalism, compassion, and attention to detail made all the difference. I couldn�t have asked for better care.

Spring continues to absolutely exceed my expectations

I�m very satisfied with my initial consultation at Spring. I found my doctor very knowledgeable and competent, and the staff members friendly and helpful. However, the registration process and my interaction with customer service on the phone was a little frustrating. Before booking the appointment, I specifically asked at which point in my menstrual cycle should I plan to come given the tests I planned to take, which includes HSG, and was explicitly told it doesn�t matter. But during my consultation, I found that I had to come back for my HSG because I�d just ovulated, and HSG has to be done after the period and before ovulation. In addition, before my visit I was emailed a QR code to access the building. The code couldn�t load on my phone, so I called customer service, was put on hold twice, before they told me I�d definitely need the QR code to access the building, and that they�d send it again to my email. The second email never came. Luckily for me, the building didn�t require a QR code either - so the information given to me on the phone was wrong in multiple regards. I wish the facility could have better staff on the back end to make the process smoother and less confusing for patients.

I�m very satisfied with my initial consultation at Spring. I found my doctor very knowledgeable and competent, and the staff members friendly and helpful. However, the registration process and my interaction with customer service on the phone was a little frustrating. Before booking the appointment, I specifically asked at which point in my menstrual cycle should I plan to come given the tests I planned to take, which includes HSG, and was explicitly told it doesn�t matter. But during my consultation, I found that I had to come back for my HSG because I�d just ovulated, and HSG has to be done after the period and before ovulation. In addition, before my visit I was emailed a QR code to access the building. The code couldn�t load on my phone, so I called customer service, was put on hold twice, before they told me I�d definitely need the QR code to access the building, and that they�d send it again to my email. The second email never came. Luckily for me, the building didn�t require a QR code either - so the information given to me on the phone was wrong in multiple regards. I wish the facility could have better staff on the back end to make the process smoother and less confusing for patients.

Everyone was extremely kind and easy to communicate with. I truly appreciate everyone�s ability to make this process as easy as possible!

I thought it was a fantastic experience. The only reason I said somewhat for the side effects was because I didn�t realize that the bloating was off/on in the beginning, so I just thought I was going to get much much worse, but my doctor clarified after I asked. Secondly, I didn�t hear anything about the hormonal crash that comes afterwards. I had some friends that warned me thankfully, so I was able to understand the 12 hours of doom and gloom my brain went through after the retrieval.

Loved my experience and felt very comfortable with my care team! Thanks Dr. Fischer

Loved my experience and felt very comfortable with my care team! Thanks Dr. Fischer

I wasn�t quite sure on the role of the patient care coordinator, given I often interacted directly with the nurses. Otherwise had a great experience - all appointments were punctual, quick, and most importantly I felt my expectations were extremely well managed throughout the process. It went better than I had thought it would do so will definitely be recommending to friends!

I cannot thank Spring enough for the most incredible experience from start to finish! I felt supported, empowered, and mostly importantly cared for throughout the entire journey. I am so grateful to my entire team at Spring and I will be shouting my satisfaction from the rooftops!