Thank you all for what you do!

Thank you all for what you do!

Everyone at Spring was kind and responsive. At times I was a bit confused as to how the email system worked, and to whom I�d be interacting with role-wise (patient navigator vs nurse) when using the spring oakland email. Sometimes it it seemed like the handoff between doctor-ma-nurse around medications. I would tell the doctor and MA what meds I was out of, then be handed off to a nurse who�d ask me what meds I was out of and what the doctor recommended, then I�d get a call in the afternoon with my updated dosages for to day from a nurse who wasn�t aware that I needed any meds or had consulted with a nurse earlier. It�d seem more efficient to have one of the sessions. As I neared the end of my stim period, for a 1 week period I had just enough medication for 1 day. This meant that every night for one week my I spent evenings waiting for delivery as Alto. I understand Spring�s only as-needed medicine policy but given the time a d huge amount of packaging waste I wish there had been a more streamlined approach to an already burdensome situation.

Everyone at Spring was kind and responsive. At times I was a bit confused as to how the email system worked, and to whom I�d be interacting with role-wise (patient navigator vs nurse) when using the spring oakland email. Sometimes it it seemed like the handoff between doctor-ma-nurse around medications. I would tell the doctor and MA what meds I was out of, then be handed off to a nurse who�d ask me what meds I was out of and what the doctor recommended, then I�d get a call in the afternoon with my updated dosages for to day from a nurse who wasn�t aware that I needed any meds or had consulted with a nurse earlier. It�d seem more efficient to have one of the sessions. As I neared the end of my stim period, for a 1 week period I had just enough medication for 1 day. This meant that every night for one week my I spent evenings waiting for delivery as Alto. I understand Spring�s only as-needed medicine policy but given the time a d huge amount of packaging waste I wish there had been a more streamlined approach to an already burdensome situation.

Dr. Okeigwe, Mel and the entire team were super, super awesome! Could not have asked for a better team.

More discussion of stim side effects would be appreciated

More discussion of stim side effects would be appreciated

We are so grateful to have been in such wonderful caring hands from the front desk to the procedure room!I want to weep thinking about the graciousness and hospitality shown to us through our time at Spring.

Dr. o was amazing.

I was resting at a recovery room after egg retrieval and I heard another doctor was telling her patient that they�ve got 24 eggs . So when my doctor came in and told me that we�ve got 7 eggs, I was very disappointed to hear the result.