Dr. o was amazing.

Dr. o was amazing.

I was resting at a recovery room after egg retrieval and I heard another doctor was telling her patient that they�ve got 24 eggs . So when my doctor came in and told me that we�ve got 7 eggs, I was very disappointed to hear the result.

Very great people. They treat everyone with respect.

as the side effects extend well beyond the retrieval, would be great to have a final check-in to ensure ovaries are back to normal, etc. feels unclear as to when I should resume activity!

The team has been really flexiable and helpful with getting appointments that worked with my schedule

I�d like to bring it to Spring�s attention that while we are mostly satisfied with its care thus far, there was an incident that left us feeling confused & bummed after our last egg retrieval. Per our Day 3 report, I received a VM stating that 2 of our embryos had been "discarded" because they didn't meet the freezing criteria. Another RN then reached out the following day to clarify that the lab doesn't "discard" embryos; rather, it pushes them out to day 6 to see if they continue to grow, but that more than likely, our embryos wouldn�t make it to blast (which they didn�t � a bummer but we knew the odds.) The issue is not that the embryos didn�t make it to blast/meet freezing criteria & we appreciate the RN calling to clarify what happened. The issue is the term �discard� itself, which is off-putting & created unnecessary misinformation & confusion on our end. Perhaps it was a slip of the tongue, training issue, what have you. I also understand that the term is likely a well-used one in the fertility world. But to the everyday person going through IVF/egg freezing who doesn�t know a lot about its processes & terminology, maybe another word could be utilized on the reports? Just a suggestion. Thank you for taking the time to read this.

I�d like to bring it to Spring�s attention that while we are mostly satisfied with its care thus far, there was an incident that left us feeling confused & bummed after our last egg retrieval. Per our Day 3 report, I received a VM stating that 2 of our embryos had been "discarded" because they didn't meet the freezing criteria. Another RN then reached out the following day to clarify that the lab doesn't "discard" embryos; rather, it pushes them out to day 6 to see if they continue to grow, but that more than likely, our embryos wouldn�t make it to blast (which they didn�t � a bummer but we knew the odds.) The issue is not that the embryos didn�t make it to blast/meet freezing criteria & we appreciate the RN calling to clarify what happened. The issue is the term �discard� itself, which is off-putting & created unnecessary misinformation & confusion on our end. Perhaps it was a slip of the tongue, training issue, what have you. I also understand that the term is likely a well-used one in the fertility world. But to the everyday person going through IVF/egg freezing who doesn�t know a lot about its processes & terminology, maybe another word could be utilized on the reports? Just a suggestion. Thank you for taking the time to read this.

I received exceptional care by my care team. Thank you so much!

I loved the full care team I had. Thanks for answering any questions I had during the process (no matter how small), the detailed instructions daily for what to do, and all the follow-up care and attention! Would love and feel comfortable with recommending you all to anyone else going through this process :)