Overall, I've had a wonderful experience at Spring, and I do have some specific feedback about patient care and transparency that I will write in an email. Thanks!

Dr. Fisher is amazing!! He and this whole team have made this process as smooth as possible. All my questions were answered, I never felt rushed to get out when I had questions at my visits, and the whole staff was warm and welcoming. Thank you so much for making this stressful time that much easier :)

Everything was great at Spring except our interactions with the 3rd party patient navigator team. That part was disorganized and our navigator didn�t seem to know what was going on. We almost missed a key deadline because of the chaos and confusion of this area.

Thank you

Wonderful experience! I am recommending SF to everyone I know. Thank you!

I cannot say enough about how much we appreciate the whole team at Spring. Both the Oakland and SF offices are so warm, professional, caring, relaxed, and responsive. We are grateful to be going through this experience with all of you. � Tasneem Raja (Tanzeem Paghdiwala) and Chris Groskopf

Special shoutout to Jonathan (anesthesia)! I felt like he truly listened to my concerns from my previous sedation plan and collaborated on a plan with me that I felt comfortable with. Also his humor and friendliness made me feel at ease as did the rest of the nurses and docs I met. I also was impressed with watcjing the embryology lab at work, my husband and I loved that part about pre-op!

I had a great experience with my nurse and patient care coordinator at Spring and all other staff, and initially a great interaction with Dr. Minjarez but ultimately felt very bad and disrespected by Dr. Minjarez at our appointment. Dr. M initially provided an incredibly warm, excellent overview of when we first sat down together and was very kind and empathetic when completing my ultrasound. It was big information to find out that I have severe endometriosis and understand that was the source significant, ongoing pain and also overwhelming to find out that I was going to have to do IVF and I had a lot of questions for the doctor. When Dr. M left the exam room I was visibly crying and upset but she was really kind and I felt good and comforted because Dr. M told me that we would sit down together with my husband and discuss what was going on and what next steps would be. Then I went to have blood drawn. When I met with my husband and the care coordinator after that, I found out that Dr. M had already had a conversation with the nurse and my husband without me there. My husband and the care coordinator were talking about �my surgery� very causally, although I didn�t know I needed to have a surgery and I had to stop them and ask what they were talking about. Dr. M had informed my husband and care coordinator about the surgery I needed to have to treat my endometriosis but hadn�t yet advised me. She also never came back and sat down with me to answer questions and discuss the diagnosis although she had said she would. I felt very disrespected and hurt by that. I understand it�s easy to get busy and make a mistake, but if I continue with Spring fertility I think it�s important to know that when I�m told something it will be followed through on and that I will have an opportunity to ask questions when finding out important new information. I also want my husband involved in all of my care, but I don�t want brand new information about my body and health to be shared with him before it is shared with me or passed on to me through him.

I had a great experience with my nurse and patient care coordinator at Spring and all other staff, and initially a great interaction with Dr. Minjarez but ultimately felt very bad and disrespected by Dr. Minjarez at our appointment. Dr. M initially provided an incredibly warm, excellent overview of when we first sat down together and was very kind and empathetic when completing my ultrasound. It was big information to find out that I have severe endometriosis and understand that was the source significant, ongoing pain and also overwhelming to find out that I was going to have to do IVF and I had a lot of questions for the doctor. When Dr. M left the exam room I was visibly crying and upset but she was really kind and I felt good and comforted because Dr. M told me that we would sit down together with my husband and discuss what was going on and what next steps would be. Then I went to have blood drawn. When I met with my husband and the care coordinator after that, I found out that Dr. M had already had a conversation with the nurse and my husband without me there. My husband and the care coordinator were talking about �my surgery� very causally, although I didn�t know I needed to have a surgery and I had to stop them and ask what they were talking about. Dr. M had informed my husband and care coordinator about the surgery I needed to have to treat my endometriosis but hadn�t yet advised me. She also never came back and sat down with me to answer questions and discuss the diagnosis although she had said she would. I felt very disrespected and hurt by that. I understand it�s easy to get busy and make a mistake, but if I continue with Spring fertility I think it�s important to know that when I�m told something it will be followed through on and that I will have an opportunity to ask questions when finding out important new information. I also want my husband involved in all of my care, but I don�t want brand new information about my body and health to be shared with him before it is shared with me or passed on to me through him.

I had a great experience with my nurse and patient care coordinator at Spring and all other staff, and initially a great interaction with Dr. Minjarez but ultimately felt very bad and disrespected by Dr. Minjarez at our appointment. Dr. M initially provided an incredibly warm, excellent overview of when we first sat down together and was very kind and empathetic when completing my ultrasound. It was big information to find out that I have severe endometriosis and understand that was the source significant, ongoing pain and also overwhelming to find out that I was going to have to do IVF and I had a lot of questions for the doctor. When Dr. M left the exam room I was visibly crying and upset but she was really kind and I felt good and comforted because Dr. M told me that we would sit down together with my husband and discuss what was going on and what next steps would be. Then I went to have blood drawn. When I met with my husband and the care coordinator after that, I found out that Dr. M had already had a conversation with the nurse and my husband without me there. My husband and the care coordinator were talking about �my surgery� very causally, although I didn�t know I needed to have a surgery and I had to stop them and ask what they were talking about. Dr. M had informed my husband and care coordinator about the surgery I needed to have to treat my endometriosis but hadn�t yet advised me. She also never came back and sat down with me to answer questions and discuss the diagnosis although she had said she would. I felt very disrespected and hurt by that. I understand it�s easy to get busy and make a mistake, but if I continue with Spring fertility I think it�s important to know that when I�m told something it will be followed through on and that I will have an opportunity to ask questions when finding out important new information. I also want my husband involved in all of my care, but I don�t want brand new information about my body and health to be shared with him before it is shared with me or passed on to me through him.