Communications was difficult at times and finance contact was horrible

When initial appointments are booked, it would be great if clients were told about the app salve.

When initial appointments are booked, it would be great if clients were told about the app salve.

This so far has been an amazing experience. I can trust that I am getting the best care and correct information

This so far has been an amazing experience. I can trust that I am getting the best care and correct information

The team at Spring was wonderful. Everyone was friendly, supportive, and helpful. I felt well cared for. Costs were competitive. I had trust in my doctor and nurse. My patient navigator was knowledgeable and patient. There are a few areas that could have been improved a bit. I would have liked more information from my doctor about the plan for my stimulation protocol and a little of the reasoning behind that. All I had were the general info from the app and the webinar I attended and then the list of medications I was supposed to take. I also would have liked a little more explanation at monitoring appointments about what they were looking for (e.g., follicle size and estrogen level). Lastly, Destinie�s blood draws consistently hurt more than the other phlebotomists.

I took my kid with me to the appointment. If I got notification that this is free kid campus, I would have different arrangements. Maybe let�s patients know about kid free policy a head of time, it would be great and save awkward situation. Otherwise staff and provider are great. I have a great experience

The team at Spring was wonderful. Everyone was friendly, supportive, and helpful. I felt well cared for. Costs were competitive. I had trust in my doctor and nurse. My patient navigator was knowledgeable and patient. There are a few areas that could have been improved a bit. I would have liked more information from my doctor about the plan for my stimulation protocol and a little of the reasoning behind that. All I had were the general info from the app and the webinar I attended and then the list of medications I was supposed to take. I also would have liked a little more explanation at monitoring appointments about what they were looking for (e.g., follicle size and estrogen level). Lastly, Destinie�s blood draws consistently hurt more than the other phlebotomists.

At first I was a little overwhelmed by the app, and was confused about the roles between my patient navigator and nurse. I also had one hiccup where my meds didn�t show up in the portal the first day due to some confusion about an anesthesia consult. But overall my experience was extremely positive. Can�t say enough good things about Dr Kreig. Will definitely be recommending spring to my friends

Dr was great