All of my in person experiences at Spring were great, as were all of my communications with Dr. Lee. Simply put, the vast majority of my experiences/communications aside from these were negative.

All of my in person experiences at Spring were great, as were all of my communications with Dr. Lee. Simply put, the vast majority of my experiences/communications aside from these were negative.

It would be nice to have more RN support in the beginning of the process. I often felt like it was really hard to speak to someone with clinical experience/knowledge. Also, it took awhile for prescriptions to be sent to my local pharmacy, things that had to be started that day or the next day. I really appreciated the entire team working with me. Everyone was always so friendly. I really appreciate all the safety checks and clean environment!

It would be nice to have more RN support in the beginning of the process. I often felt like it was really hard to speak to someone with clinical experience/knowledge. Also, it took awhile for prescriptions to be sent to my local pharmacy, things that had to be started that day or the next day. I really appreciated the entire team working with me. Everyone was always so friendly. I really appreciate all the safety checks and clean environment!

I feel like the April launch was too early. I was a patient that was getting care at OHSU and then was transferred to Spring. A lot was miscommunicated, a lot had no idea how to move us in the process. I feel like I had to really be an advocate for myself just to get started.

I feel like the April launch was too early. I was a patient that was getting care at OHSU and then was transferred to Spring. A lot was miscommunicated, a lot had no idea how to move us in the process. I feel like I had to really be an advocate for myself just to get started.

I would have liked to receive information in advance about the FET process and costs instead of the entire IVF process and costs.

I would have liked to receive information in advance about the FET process and costs instead of the entire IVF process and costs.

The medical history form with 287 unskippable questions, some of which didn�t even apply to me, was not a good experience. Having to gender miscarriages and pregnancies that have not and will not ever happen was very uncomfortable.

The medical history form with 287 unskippable questions, some of which didn�t even apply to me, was not a good experience. Having to gender miscarriages and pregnancies that have not and will not ever happen was very uncomfortable.