The experience on the day of retrieval was really poor. My husband had been told it was ok for him to keep his sample for an hour and it was only when he questioned this that they realized he needed to hand it in immediately. They also did not tell my husband that I was out of the procedure and this he wasn�t invited to be with me as I woke up. The doctor delivered bad news but only to me as my husband wasn�t with me and it was difficult for me to fully understand the information given I had just been sedated. Everything felt rushed. I have had a few experiences now at Spring where it feels the clinic is prioritizing numbers over quality.
Verified User
•
Nov 24, 2021
The experience on the day of retrieval was really poor. My husband had been told it was ok for him to keep his sample for an hour and it was only when he questioned this that they realized he needed to hand it in immediately. They also did not tell my husband that I was out of the procedure and this he wasn�t invited to be with me as I woke up. The doctor delivered bad news but only to me as my husband wasn�t with me and it was difficult for me to fully understand the information given I had just been sedated. Everything felt rushed. I have had a few experiences now at Spring where it feels the clinic is prioritizing numbers over quality.
Verified User
•
Nov 22, 2021
The team could not be better. I am so grateful to everyone at Spring.
Verified User
•
Nov 22, 2021
The team could not be better. I am so grateful to everyone at Spring.
Verified User
•
Nov 20, 2021
I was left in the dark majority of the process. I never had proper training on injections. For the amount of money I paid for, the service, knowledge and care was lacking. Everything felt rushed and transactional. It was very frustrating.
Verified User
•
Nov 20, 2021
All went well, as with the two previous embryo transfers I did with you all.
Verified User
•
Nov 19, 2021
The physician was amazing. She made all the difference in the world for us
Verified User
•
Nov 19, 2021
The physician was amazing. She made all the difference in the world for us
Verified User
•
Nov 17, 2021
Dr. Pasternak and Audrey are amazing.
Verified User
•
Nov 17, 2021
The spring team has been tremendously supportive and caring.
The experience on the day of retrieval was really poor. My husband had been told it was ok for him to keep his sample for an hour and it was only when he questioned this that they realized he needed to hand it in immediately. They also did not tell my husband that I was out of the procedure and this he wasn�t invited to be with me as I woke up. The doctor delivered bad news but only to me as my husband wasn�t with me and it was difficult for me to fully understand the information given I had just been sedated. Everything felt rushed. I have had a few experiences now at Spring where it feels the clinic is prioritizing numbers over quality.
Verified User
•
Nov 24, 2021
The experience on the day of retrieval was really poor. My husband had been told it was ok for him to keep his sample for an hour and it was only when he questioned this that they realized he needed to hand it in immediately. They also did not tell my husband that I was out of the procedure and this he wasn�t invited to be with me as I woke up. The doctor delivered bad news but only to me as my husband wasn�t with me and it was difficult for me to fully understand the information given I had just been sedated. Everything felt rushed. I have had a few experiences now at Spring where it feels the clinic is prioritizing numbers over quality.
Verified User
•
Nov 22, 2021
The team could not be better. I am so grateful to everyone at Spring.
Verified User
•
Nov 22, 2021
The team could not be better. I am so grateful to everyone at Spring.
Verified User
•
Nov 20, 2021
I was left in the dark majority of the process. I never had proper training on injections. For the amount of money I paid for, the service, knowledge and care was lacking. Everything felt rushed and transactional. It was very frustrating.
Verified User
•
Nov 20, 2021
All went well, as with the two previous embryo transfers I did with you all.
Verified User
•
Nov 19, 2021
The physician was amazing. She made all the difference in the world for us
Verified User
•
Nov 19, 2021
The physician was amazing. She made all the difference in the world for us
Verified User
•
Nov 17, 2021
Dr. Pasternak and Audrey are amazing.
Verified User
•
Nov 17, 2021
The spring team has been tremendously supportive and caring.