My experience with Spring Fertility was incredible. Every professional I emerged with on Dr. Tran�s care team was professional, friendly and engaged. And the receptionists and nurse assistants were wonderful too. I started this process worried and stressed with my diminished egg reserve diagnosis, and have come to the end worry free and deeply grateful to Spring Fertility for curating an incredible patient care experience
Verified User
•
Nov 14, 2021
My initial consult with Dr. Monica Pasternak on Friday 11/12/21 absolutely exceeded my expectations. She was incredibly knowledgable, warm & helpful in sharing important information ahead of this new process. I would love to continue working with Dr. Pasternak at the SF Pacific Heights clinic. Thank you for such great service so far, Spring!
Verified User
•
Nov 14, 2021
My initial consult with Dr. Monica Pasternak on Friday 11/12/21 absolutely exceeded my expectations. She was incredibly knowledgable, warm & helpful in sharing important information ahead of this new process. I would love to continue working with Dr. Pasternak at the SF Pacific Heights clinic. Thank you for such great service so far, Spring!
Verified User
•
Nov 12, 2021
Dr. Pasternak was so informative and made me feel so comfortable. She didn't rush me at all and let me ask any questions I needed to. It was also really nice how she asked me how my husband and I were doing and really seemed to care about how we were handling our infertility. The receptionists were also so easy to work with and when I had to cancel my in person appointment, they quickly converted it to a TeleHealth which was so convenient. Overall a great first experience with Spring!
Verified User
•
Nov 12, 2021
Dr. Pasternak was so informative and made me feel so comfortable. She didn't rush me at all and let me ask any questions I needed to. It was also really nice how she asked me how my husband and I were doing and really seemed to care about how we were handling our infertility. The receptionists were also so easy to work with and when I had to cancel my in person appointment, they quickly converted it to a TeleHealth which was so convenient. Overall a great first experience with Spring!
Verified User
•
Nov 10, 2021
I am very upset the way my ASF claims are handled by Flora, my insurance company has not yet received any documents for reprocessing for these claims.
Verified User
•
Nov 10, 2021
I am very upset the way my ASF claims are handled by Flora, my insurance company has not yet received any documents for reprocessing for these claims.
Verified User
•
Nov 8, 2021
Overall it was great to do my retrieval�s are Spring. If I could give feedback, there were two areas of opportunity in my cycle this time around. 1) I was informed my husband wouldn�t need to provide a sample, because he had enough frozen samples. The day of the retrieval after I was done, my husband received a call and had to rush to the office to provide a sample. It wasn�t ideal since I had to be left alone and he an I had intercourse the night before - and he had drank that same night. I wish we were given the heads up on that. 2) Second, I only found out my doctor would be on vacation the day before my procedure. Not a major issue, just wish she had let me know of it as the time approached
Verified User
•
Nov 8, 2021
Overall it was great to do my retrieval�s are Spring. If I could give feedback, there were two areas of opportunity in my cycle this time around. 1) I was informed my husband wouldn�t need to provide a sample, because he had enough frozen samples. The day of the retrieval after I was done, my husband received a call and had to rush to the office to provide a sample. It wasn�t ideal since I had to be left alone and he an I had intercourse the night before - and he had drank that same night. I wish we were given the heads up on that. 2) Second, I only found out my doctor would be on vacation the day before my procedure. Not a major issue, just wish she had let me know of it as the time approached
My experience with Spring Fertility was incredible. Every professional I emerged with on Dr. Tran�s care team was professional, friendly and engaged. And the receptionists and nurse assistants were wonderful too. I started this process worried and stressed with my diminished egg reserve diagnosis, and have come to the end worry free and deeply grateful to Spring Fertility for curating an incredible patient care experience
Verified User
•
Nov 14, 2021
My initial consult with Dr. Monica Pasternak on Friday 11/12/21 absolutely exceeded my expectations. She was incredibly knowledgable, warm & helpful in sharing important information ahead of this new process. I would love to continue working with Dr. Pasternak at the SF Pacific Heights clinic. Thank you for such great service so far, Spring!
Verified User
•
Nov 14, 2021
My initial consult with Dr. Monica Pasternak on Friday 11/12/21 absolutely exceeded my expectations. She was incredibly knowledgable, warm & helpful in sharing important information ahead of this new process. I would love to continue working with Dr. Pasternak at the SF Pacific Heights clinic. Thank you for such great service so far, Spring!
Verified User
•
Nov 12, 2021
Dr. Pasternak was so informative and made me feel so comfortable. She didn't rush me at all and let me ask any questions I needed to. It was also really nice how she asked me how my husband and I were doing and really seemed to care about how we were handling our infertility. The receptionists were also so easy to work with and when I had to cancel my in person appointment, they quickly converted it to a TeleHealth which was so convenient. Overall a great first experience with Spring!
Verified User
•
Nov 12, 2021
Dr. Pasternak was so informative and made me feel so comfortable. She didn't rush me at all and let me ask any questions I needed to. It was also really nice how she asked me how my husband and I were doing and really seemed to care about how we were handling our infertility. The receptionists were also so easy to work with and when I had to cancel my in person appointment, they quickly converted it to a TeleHealth which was so convenient. Overall a great first experience with Spring!
Verified User
•
Nov 10, 2021
I am very upset the way my ASF claims are handled by Flora, my insurance company has not yet received any documents for reprocessing for these claims.
Verified User
•
Nov 10, 2021
I am very upset the way my ASF claims are handled by Flora, my insurance company has not yet received any documents for reprocessing for these claims.
Verified User
•
Nov 8, 2021
Overall it was great to do my retrieval�s are Spring. If I could give feedback, there were two areas of opportunity in my cycle this time around. 1) I was informed my husband wouldn�t need to provide a sample, because he had enough frozen samples. The day of the retrieval after I was done, my husband received a call and had to rush to the office to provide a sample. It wasn�t ideal since I had to be left alone and he an I had intercourse the night before - and he had drank that same night. I wish we were given the heads up on that. 2) Second, I only found out my doctor would be on vacation the day before my procedure. Not a major issue, just wish she had let me know of it as the time approached
Verified User
•
Nov 8, 2021
Overall it was great to do my retrieval�s are Spring. If I could give feedback, there were two areas of opportunity in my cycle this time around. 1) I was informed my husband wouldn�t need to provide a sample, because he had enough frozen samples. The day of the retrieval after I was done, my husband received a call and had to rush to the office to provide a sample. It wasn�t ideal since I had to be left alone and he an I had intercourse the night before - and he had drank that same night. I wish we were given the heads up on that. 2) Second, I only found out my doctor would be on vacation the day before my procedure. Not a major issue, just wish she had let me know of it as the time approached