The prescription process got a little confusing bc alto was charging full price and Walgreens everything was covered under co pay. Other than that everything was perfect .
Verified User
•
Oct 12, 2021
I would be happy to speak with someone directly about some of my concerns but the procedure itself went great
Verified User
•
Oct 11, 2021
Staff couldn�t have been more supportive and calming. They took extra time to answer questions and chat with us � felt more like being with friends than being in a medical environment. Thank you for the professionalism and kindness.
Verified User
•
Oct 11, 2021
Thank you for supporting us in building our family!
Verified User
•
Oct 7, 2021
I think the part I most struggled with was the delay I experienced between being advised that my transfer was cancelled and the lag time to actually speak with the DR.
Verified User
•
Oct 7, 2021
Really appreciate the open communication style, and the return of phone calls. Exemplary service.
Verified User
•
Oct 6, 2021
I called the on call doc on the night of my trigger shot, and Dr. Tran was curt and unhelpful. He made me more confused about the dosage.
Verified User
•
Oct 6, 2021
At each visit I asked for a detailed receipt I could use to get reimbursed and each time the people at the front desk were very nice and said that they would provide it on my portal. I am still waiting for detailed receipts and out of all my visits and reminders to the front door staff I only have ONE detailed receipt on my portal. Other than that care, treatment and communication has been great
Verified User
•
Oct 6, 2021
At each visit I asked for a detailed receipt I could use to get reimbursed and each time the people at the front desk were very nice and said that they would provide it on my portal. I am still waiting for detailed receipts and out of all my visits and reminders to the front door staff I only have ONE detailed receipt on my portal. Other than that care, treatment and communication has been great
Verified User
•
Oct 6, 2021
Fantastic job done all around. Thank you Team!! ?? Y�all are magical!
The prescription process got a little confusing bc alto was charging full price and Walgreens everything was covered under co pay. Other than that everything was perfect .
Verified User
•
Oct 12, 2021
I would be happy to speak with someone directly about some of my concerns but the procedure itself went great
Verified User
•
Oct 11, 2021
Staff couldn�t have been more supportive and calming. They took extra time to answer questions and chat with us � felt more like being with friends than being in a medical environment. Thank you for the professionalism and kindness.
Verified User
•
Oct 11, 2021
Thank you for supporting us in building our family!
Verified User
•
Oct 7, 2021
I think the part I most struggled with was the delay I experienced between being advised that my transfer was cancelled and the lag time to actually speak with the DR.
Verified User
•
Oct 7, 2021
Really appreciate the open communication style, and the return of phone calls. Exemplary service.
Verified User
•
Oct 6, 2021
I called the on call doc on the night of my trigger shot, and Dr. Tran was curt and unhelpful. He made me more confused about the dosage.
Verified User
•
Oct 6, 2021
At each visit I asked for a detailed receipt I could use to get reimbursed and each time the people at the front desk were very nice and said that they would provide it on my portal. I am still waiting for detailed receipts and out of all my visits and reminders to the front door staff I only have ONE detailed receipt on my portal. Other than that care, treatment and communication has been great
Verified User
•
Oct 6, 2021
At each visit I asked for a detailed receipt I could use to get reimbursed and each time the people at the front desk were very nice and said that they would provide it on my portal. I am still waiting for detailed receipts and out of all my visits and reminders to the front door staff I only have ONE detailed receipt on my portal. Other than that care, treatment and communication has been great
Verified User
•
Oct 6, 2021
Fantastic job done all around. Thank you Team!! ?? Y�all are magical!