The app communication is overwhelming at first. I�d like an option for the chat and documents to be available via email or desktop so it can be more easily shared with my partner. The constant screen-shots and referencing back through long messaging threads was a lot.

I�m not interesting in pursuing fertility services at this time but the consultation was very helpful and gave me really great info / perspective

I�m not interesting in pursuing fertility services at this time but the consultation was very helpful and gave me really great info / perspective

Dealing with the financial team could do much better

Dr. Tran is amazing ??

The bed side manner from Dr. Paternak and her team was world class. I felt incredibly well informed, well looked after and supported throughout my entire journey. I can't wait to recommend Spring to the rest of my friends going through egg freezing.

It was somehow fun everyone was very positive and happy I felt so comfortable they told me everything I was going to ask without having to ask it and Dr Tran was so efficient I really appreciate that it overall a great experience as always.

The Samsung tech was invited into the room during my ultrasound without asking my permission. I found that to be a thoughtless and unprofessional move, making me feel more like a number than a human.

The Samsung tech was invited into the room during my ultrasound without asking my permission. I found that to be a thoughtless and unprofessional move, making me feel more like a number than a human.

I have had a positive experience, with the exception of scheduling and paying for my into consult. Is it standard to email out of the blue requesting payment in 24 hours or else my appointment would be cancelled? I had an appt on a Monday and received an email on the Thursday before demanding payment (or else my appt would be cancelled) by Friday. I was on vacation at the time and it was such a scramble to get on a computer and deal with this. You should give people more than 24 hours notice- it seemed very weird. Some people don�t even check their personal email every 24 hours.