Dr Zore is great! Very clear, knowledgeable and kind.

It was very clear that that doc on the day of our transfer didn�t agree with our decision to transfer our day 7 embryo. The comments, while he was friendly, weren�t comforting or needed. We had already spoke with my primary doc and my nurse and we were already clear that the the embryo we chose wasn�t the best. Additional comments about having to double check and being linked and discussing the low odds was not necessary and frankly too late. At that point I am in the stir-ups and want to be hopeful despite the odds and have my reasons supported. My husband and I both left not feeling great and the whole experience is already emotional as it is. Feeling like we had to defend our choice shouldn�t have happened at that point despite maybe the good intentions. Day 7 is slower but it�s not impossible. A little well wishes instead of hearing the docs feelings would have been preferred. Wasn�t good. He wasn�t being punked or tricked (his words). It was our choice and we know the risks.

Everyone I�ve interacted with so far has been nice and personable. Good experience!

Everyone I�ve interacted with so far has been nice and personable. Good experience!

Everyone I�ve interacted with so far has been nice and personable. Good experience!

I would recommend Dr Tran and his team wholeheartedly, I felt the team was very professional with fantastic bedside manners.

One very specific note. On the day of the transfer is it possible to do the consent in the surgical suite waiting time? I was pretty distracted when I got to that point. Also, if a nurse or doctor could point to the screen to show you where to look for your embryos that would be cool. I am very visual and would like to be able to know what I�m looking at. Thanks!

Reception staff are sometimes a little curt.

I can�t say enough about your organization, Dr Tran and Dr Harris and every single person I come in contact with at Spring. I�ve been going here for years and wouldn�t even consider another place. The whole team is so wonderful and I have enjoyed every single step in the process. Can�t thank you enough, Spring team! I recommend you more often than you know!!! Xo

Portal is confusing to use :( things show up in forms, documents, and messages, along with text and email. I wish there was one place to go for everything