I love everything about my experience. I wish I had more time with dr. klatski but since I moved to San Jose, it became difficult to have appointments with him.
Verified User
•
Aug 8, 2020
I had the best experience at Spring Fertility. I feel completely full of happiness. The entire team was more than kind and loving with my case. Dr. Klatsky and his team members were the best. Thank you all for being with my husband and me in this great adventure!
Verified User
•
Aug 5, 2020
My experience has been nothing short of amazing. Everything runs like clockwork, the staff are great and I�m very pleased that I chose Spring.
Verified User
•
Aug 4, 2020
I can�t ask for better care. A couple small things that might help customer experience: a direct phone line to dial rather than going through a time consuming menu; a sheet of paper that tells me what to do next and approximate requirements for implantation. Big thanks to the team!!
Verified User
•
Aug 2, 2020
I mainly feel as if the proactive communication by my primary doctor could be much better. I was not fully briefed on my extraction procedure or cost involved. I also have had no follow up in terms of next steps. I do not feel as if someone if actively managing my plan to provide me with the best options for my situation. I�d mainly not recommend spring to others based on that fact. Other than that the staff is great. Friendly and responsive. Especially Catherine and laurel.
Verified User
•
Aug 2, 2020
Great experience. Thanks to the team
Verified User
•
Aug 2, 2020
I am still in the process but would be more than happy to provide more information once things are completed. Dr. Klatsky has been very kind in providing extra consult. There is a lot of variability between the clinical knowledge and customer service, as well as care Depending upon the person or team member communicating with us.
Verified User
•
Jul 31, 2020
I had a great experience!
Verified User
•
Jul 29, 2020
Everyone on the care team (Dr.s, nurse, etc) was great, but Catherine�s communication was particularly excellent. Only part of the experience that could use improvement is help/support from finance team. Care team gets five stars all around
Verified User
•
Jul 28, 2020
Just a big thank you, I'm a return customer after my egg freeze in 2017. I've always had a really lovely experience with the facilities, team and process.
I love everything about my experience. I wish I had more time with dr. klatski but since I moved to San Jose, it became difficult to have appointments with him.
Verified User
•
Aug 8, 2020
I had the best experience at Spring Fertility. I feel completely full of happiness. The entire team was more than kind and loving with my case. Dr. Klatsky and his team members were the best. Thank you all for being with my husband and me in this great adventure!
Verified User
•
Aug 5, 2020
My experience has been nothing short of amazing. Everything runs like clockwork, the staff are great and I�m very pleased that I chose Spring.
Verified User
•
Aug 4, 2020
I can�t ask for better care. A couple small things that might help customer experience: a direct phone line to dial rather than going through a time consuming menu; a sheet of paper that tells me what to do next and approximate requirements for implantation. Big thanks to the team!!
Verified User
•
Aug 2, 2020
I mainly feel as if the proactive communication by my primary doctor could be much better. I was not fully briefed on my extraction procedure or cost involved. I also have had no follow up in terms of next steps. I do not feel as if someone if actively managing my plan to provide me with the best options for my situation. I�d mainly not recommend spring to others based on that fact. Other than that the staff is great. Friendly and responsive. Especially Catherine and laurel.
Verified User
•
Aug 2, 2020
Great experience. Thanks to the team
Verified User
•
Aug 2, 2020
I am still in the process but would be more than happy to provide more information once things are completed. Dr. Klatsky has been very kind in providing extra consult. There is a lot of variability between the clinical knowledge and customer service, as well as care Depending upon the person or team member communicating with us.
Verified User
•
Jul 31, 2020
I had a great experience!
Verified User
•
Jul 29, 2020
Everyone on the care team (Dr.s, nurse, etc) was great, but Catherine�s communication was particularly excellent. Only part of the experience that could use improvement is help/support from finance team. Care team gets five stars all around
Verified User
•
Jul 28, 2020
Just a big thank you, I'm a return customer after my egg freeze in 2017. I've always had a really lovely experience with the facilities, team and process.