My visit with Dr. Zore was not great. I did not feel welcomed. I had some medication issues which could have been better. Allison and Dr. Tran were both amazing!

I think prepping for the procedure and the cycle could have been more proactive. I would�ve liked a shopping list in advance

I think prepping for the procedure and the cycle could have been more proactive. I would�ve liked a shopping list in advance

From start to finish this has been a great experience - friendly staff across the board, the gifts (box of chocolate and flowers), timeliness of appointments, the relaxing environment that�s created in the office (from decor to massage/heated chairs). These were all amazing things. However, what stood out most to me was that during appointments the medical staff already new my medical history. They weren�t reading off a chart when they came into the room and didn�t say �now let�s see what is your history again�. The fact that they took the time to remember the patient before entering the room really felt like/showed that they cared for each of their patients. No matter the outcome of this process, thank you so much!

Love the Spring team! Such a welcoming, safe and responsive team. So grateful for the entire team - particularly Bridgette and Dr. Kim

I have a love/hate relationship with that darn Salve app!!!!!

I had a call with Dr Zore after the procedure but it was completely pointless. I thought she would share new insights about how it went but she had nothing to add beyond the embryo report. It last 1.5 minutes. I also had an ongoing issue with Natera who had been told to bill Spring rather than my insurance. I had to ask multiple times for Spring to send a new requisition form. I think it was Finance who didn�t do this, then eventually Nina did it. It should have been set up right from the start.

I had a call with Dr Zore after the procedure but it was completely pointless. I thought she would share new insights about how it went but she had nothing to add beyond the embryo report. It last 1.5 minutes. I also had an ongoing issue with Natera who had been told to bill Spring rather than my insurance. I had to ask multiple times for Spring to send a new requisition form. I think it was Finance who didn�t do this, then eventually Nina did it. It should have been set up right from the start.

I truly could not be more pleased with the experience at Spring. Dr Kim and her team were all so empathetic, patient, and kind in a process that is stressful and emotional. 10 stars for all. Special shout out to Bridget, Dr Kim, my intake nurse day of procedure, and Melissa.

Everything was perfect! Thank you Spring!