Had amazing 2nd experience and look forward for more in future!

Generally poor communication on background information. When I asked about cocultute over the email there was never a reply. When I asked again on the day of the retrieval the nurse said it was supposed to be done the day before which is wrong information. I would have added this if information was provided when asked but I missed on it.

Generally poor communication on background information. When I asked about cocultute over the email there was never a reply. When I asked again on the day of the retrieval the nurse said it was supposed to be done the day before which is wrong information. I would have added this if information was provided when asked but I missed on it.

Excellent team/staff. Always responsive. I felt well supported. I trusted their expertise.

Spring does not leave out any details, the care team is phenomenal and always so responsive. I�m fortunate to have had their support with my fertility journey!

Had trouble reaching an on call physician or RN during non-business hours. Two different communications had instructions for how to reach but neither one worked and no option in phone menu. That was stressful. Really liked all of the staff!

Terrific. It�s a difficult procedure and treatment. Everyone at Spring made the experience a million times better. Cannot thank you enough!

Terrific. It�s a difficult procedure and treatment. Everyone at Spring made the experience a million times better. Cannot thank you enough!

Amazing experience

Spring provided excellent medical care. There were some issues with communication between front desk staff, RN, and my care team which caused me to unexpectedly call out for one day of work and cancel my own patients (I am also a medical provider). Separately, I was instructed by the RN I spoke with over the phone to come in to the clinic to pick up a replacement morning medication however when I arrived there was no RN available to access this medication which caused a delay in my administration time by over an hour. The medical care was excellent; I think there could be improvement in communication. Regardless, I would feel comfortable referring my friends and own patients here based on my care experience.