At a Spring webinar the cost was quoted to be almost half of what it ended up being. The team at Sunnyvale is amazing�love them. The care nurse, Julie, has been very hard to get a hold of by phone and caused great stress in getting meds refilled (I had to come into the office for refills because no one could get a hold of her). Otherwise, Spring has been above and beyond (too bad she�s our primary contact).

At a Spring webinar the cost was quoted to be almost half of what it ended up being. The team at Sunnyvale is amazing�love them. The care nurse, Julie, has been very hard to get a hold of by phone and caused great stress in getting meds refilled (I had to come into the office for refills because no one could get a hold of her). Otherwise, Spring has been above and beyond (too bad she�s our primary contact).

At some point, the phone tree changed and made it impossible to reach a human (like the front desk) if my specific care team wasn�t available at the moment. That left me uncertain of how soon my message would be seen.

Amazing clinic and amazing results thus far.

Amazing clinic and amazing results thus far.

There were several times where I missed picking up the phone by a few seconds and it was hard to then connect with the person who made the call. It would be nice if there were a more direct way to call people back instead of them leaving a long voicemail while I was trying to call them back.

Nurses might need to improve their blood draw skill

Nurses might need to improve their blood draw skill

I just love all my experience and the team

I just love all my experience and the team