I would like a faster response time from the provider based on questions we have. I had to wait half an hour at the clinic to get one small question answered.

I received another emergency surgery because there was hemoperitoneum after the egg retrieval. I almost lost my ovaries. This is really bad experience and I would like to follow up.

I received another emergency surgery because there was hemoperitoneum after the egg retrieval. I almost lost my ovaries. This is really bad experience and I would like to follow up.

Egg retrieval procedure went as planned. However, there�s the whole issue with FDA eligibility and I�m still in the midst of it. The patient navigator has delayed the whole process and is not helping me find a clinic asap. I�ve been spending hours I should�ve spent at work calling all these clinics, to be told that I can�t call them without a referral. The doctor is often out of office. The phone call goes to voicemail. The email is often responded much later than desired even though I�m given an urgent timeline by the doctor.

We are eternally grateful for every member of Spring's team.

The in-person interactions were very professional, but the delays in email responses (2+ days) with the patient coordinators are concerning, particular when patients are asked to supply key information like cycle start dates and ovulation.

The in-person interactions were very professional, but the delays in email responses (2+ days) with the patient coordinators are concerning, particular when patients are asked to supply key information like cycle start dates and ovulation.

The in-person interactions were very professional, but the delays in email responses (2+ days) with the patient coordinators are concerning, particular when patients are asked to supply key information like cycle start dates and ovulation.

Overall better support is needed to manage expectations, options, side effect triaging from the care team.

Overall better support is needed to manage expectations, options, side effect triaging from the care team.