I absolutely loved my care team and especially Dr Lee. She was always willing to take time to answer my questions. As hard as this was emotionally, I always felt welcomed and supported.
Verified User
•
Dec 2, 2021
On number 7, I had a technical issue� I took a long time to fill out the paperwork� it let me continue from page to page although my time had expired. When I went to submit it, it took me to the sign in page and I had lost all I had done and I needed to start over. A way to improve it is if a session has timed out, or the site has logged someone out, don�t let it continue on to the next page. As far as the staff and doctor were amazing and informative!
Verified User
•
Dec 2, 2021
On number 7, I had a technical issue� I took a long time to fill out the paperwork� it let me continue from page to page although my time had expired. When I went to submit it, it took me to the sign in page and I had lost all I had done and I needed to start over. A way to improve it is if a session has timed out, or the site has logged someone out, don�t let it continue on to the next page. As far as the staff and doctor were amazing and informative!
Verified User
•
Dec 2, 2021
On number 7, I had a technical issue� I took a long time to fill out the paperwork� it let me continue from page to page although my time had expired. When I went to submit it, it took me to the sign in page and I had lost all I had done and I needed to start over. A way to improve it is if a session has timed out, or the site has logged someone out, don�t let it continue on to the next page. As far as the staff and doctor were amazing and informative!
Verified User
•
Nov 30, 2021
Overall incredibly impressed with Spring. All staff is always quick to reply, I never felt rushed, everyone and everything is very thorough. It was an amazing experience during what could be a really difficult time. Thank you!!
Verified User
•
Nov 30, 2021
Overall incredibly impressed with Spring. All staff is always quick to reply, I never felt rushed, everyone and everything is very thorough. It was an amazing experience during what could be a really difficult time. Thank you!!
Verified User
•
Nov 29, 2021
The team and Dr Tran been amazing! Couldn�t ask for better care team
Verified User
•
Nov 26, 2021
Everyone from the receptionist, Dr. Harris, Christina the MA, and Madison the phlebotomist we�re extremely nice! Je
Verified User
•
Nov 26, 2021
Everyone from the receptionist, Dr. Harris, Christina the MA, and Madison the phlebotomist we�re extremely nice! Je
Verified User
•
Nov 24, 2021
I would encourage the Doctors to be more gentle and careful with the ultrasounds. Sometimes it can feel a bit too much pressure and it would be nice to be talked through and prepared for each step. Example now I am inserting wand, I will go to your right side now, is that too much pressure are you ok? Here you will feel a bit more pressure- let me know if that's too much. I have had a LOt of ultrasounds over the years so this is an area that could use improvement for sure. Other than that everything has been good so far.
I absolutely loved my care team and especially Dr Lee. She was always willing to take time to answer my questions. As hard as this was emotionally, I always felt welcomed and supported.
Verified User
•
Dec 2, 2021
On number 7, I had a technical issue� I took a long time to fill out the paperwork� it let me continue from page to page although my time had expired. When I went to submit it, it took me to the sign in page and I had lost all I had done and I needed to start over. A way to improve it is if a session has timed out, or the site has logged someone out, don�t let it continue on to the next page. As far as the staff and doctor were amazing and informative!
Verified User
•
Dec 2, 2021
On number 7, I had a technical issue� I took a long time to fill out the paperwork� it let me continue from page to page although my time had expired. When I went to submit it, it took me to the sign in page and I had lost all I had done and I needed to start over. A way to improve it is if a session has timed out, or the site has logged someone out, don�t let it continue on to the next page. As far as the staff and doctor were amazing and informative!
Verified User
•
Dec 2, 2021
On number 7, I had a technical issue� I took a long time to fill out the paperwork� it let me continue from page to page although my time had expired. When I went to submit it, it took me to the sign in page and I had lost all I had done and I needed to start over. A way to improve it is if a session has timed out, or the site has logged someone out, don�t let it continue on to the next page. As far as the staff and doctor were amazing and informative!
Verified User
•
Nov 30, 2021
Overall incredibly impressed with Spring. All staff is always quick to reply, I never felt rushed, everyone and everything is very thorough. It was an amazing experience during what could be a really difficult time. Thank you!!
Verified User
•
Nov 30, 2021
Overall incredibly impressed with Spring. All staff is always quick to reply, I never felt rushed, everyone and everything is very thorough. It was an amazing experience during what could be a really difficult time. Thank you!!
Verified User
•
Nov 29, 2021
The team and Dr Tran been amazing! Couldn�t ask for better care team
Verified User
•
Nov 26, 2021
Everyone from the receptionist, Dr. Harris, Christina the MA, and Madison the phlebotomist we�re extremely nice! Je
Verified User
•
Nov 26, 2021
Everyone from the receptionist, Dr. Harris, Christina the MA, and Madison the phlebotomist we�re extremely nice! Je
Verified User
•
Nov 24, 2021
I would encourage the Doctors to be more gentle and careful with the ultrasounds. Sometimes it can feel a bit too much pressure and it would be nice to be talked through and prepared for each step. Example now I am inserting wand, I will go to your right side now, is that too much pressure are you ok? Here you will feel a bit more pressure- let me know if that's too much. I have had a LOt of ultrasounds over the years so this is an area that could use improvement for sure. Other than that everything has been good so far.