I had a wonderful experience with the Spring team. I�ve never had my blood drawn so quickly before and this speaks volumes to the skill of the nurses. I�ve been subject to so many needles prodding for veins and Spring was the most seamless and fast experience!
Verified User
•
Jun 25, 2023
The email portal system did not feel organized. It was too much information in too many email pockets, and felt like a bad work training where you didn�t know where to go next. Is also recommend changing pharmacies - Alto is fine, but I have used Schrafts previously and they provide a 24/7 hotline, which would be a good service to patients. Additionally, when I called the on call doctor after my procedure�frankly, they mostly seemed like they wanted to get off the phone. KindBody has an on call WhatsApp, and that might be a better set up to answer easy questions. The doctor didn�t seem to care that I was in pain that the oxy wasn�t helping, just if I needed to go to the ER or not; some compassion would be nice, but if she�s answering similar calls all night, it�ll be difficult to muster.
Verified User
•
Jun 7, 2023
Dr. Zore and her care team (shout out to Nina) have been absolutely wonderful during my lengthy and difficult IVF journey
Verified User
•
Jun 4, 2023
Great staff. Greeted with smiles, warmth, and care. Very organized between emails, calls, updates within the app.
Verified User
•
Jun 4, 2023
Great staff. Greeted with smiles, warmth, and care. Very organized between emails, calls, updates within the app.
Verified User
•
Jun 4, 2023
Great staff. Greeted with smiles, warmth, and care. Very organized between emails, calls, updates within the app.
Verified User
•
May 2, 2023
I take synthesis for hypothyroidism, and I by chance realized that thr various FET meds can cause your TSH to jump, or get too low. I test regularly through LabCorp out of pocket. Early in the cycle, my TSH was 2. I luckily checked right before the transfer again, and it was 0.002! I recommend that you encourage patients who are on synthesis to monitor their TSH, to proactively make sure the TSH is not out of range before the egg transfer day.
I had a wonderful experience with the Spring team. I�ve never had my blood drawn so quickly before and this speaks volumes to the skill of the nurses. I�ve been subject to so many needles prodding for veins and Spring was the most seamless and fast experience!
Verified User
•
Jun 25, 2023
The email portal system did not feel organized. It was too much information in too many email pockets, and felt like a bad work training where you didn�t know where to go next. Is also recommend changing pharmacies - Alto is fine, but I have used Schrafts previously and they provide a 24/7 hotline, which would be a good service to patients. Additionally, when I called the on call doctor after my procedure�frankly, they mostly seemed like they wanted to get off the phone. KindBody has an on call WhatsApp, and that might be a better set up to answer easy questions. The doctor didn�t seem to care that I was in pain that the oxy wasn�t helping, just if I needed to go to the ER or not; some compassion would be nice, but if she�s answering similar calls all night, it�ll be difficult to muster.
Verified User
•
Jun 7, 2023
Dr. Zore and her care team (shout out to Nina) have been absolutely wonderful during my lengthy and difficult IVF journey
Verified User
•
Jun 4, 2023
Great staff. Greeted with smiles, warmth, and care. Very organized between emails, calls, updates within the app.
Verified User
•
Jun 4, 2023
Great staff. Greeted with smiles, warmth, and care. Very organized between emails, calls, updates within the app.
Verified User
•
Jun 4, 2023
Great staff. Greeted with smiles, warmth, and care. Very organized between emails, calls, updates within the app.
Verified User
•
May 2, 2023
I take synthesis for hypothyroidism, and I by chance realized that thr various FET meds can cause your TSH to jump, or get too low. I test regularly through LabCorp out of pocket. Early in the cycle, my TSH was 2. I luckily checked right before the transfer again, and it was 0.002! I recommend that you encourage patients who are on synthesis to monitor their TSH, to proactively make sure the TSH is not out of range before the egg transfer day.