John was amazing. Very professional, funny, relatable, and knew his stuff.
Verified User
•
Jul 1, 2025
4.0/5
4.0/5
Very quick with service
Verified User
•
Jul 1, 2025
4.0/5
4.0/5
I can't think of anythingPrompt and informed service
Verified User
•
Jun 30, 2025
5.0/5
5.0/5
When they say they are guaranteed to get you in a vehicle believe them . Overall great experience .
Verified User
•
Jun 30, 2025
5.0/5
5.0/5
Always a pleasure. The staff is great.
Verified User
•
Jun 30, 2025
5.0/5
5.0/5
Had to order parts to complete all the necessary work but I'm pretty sure once the parts are in that the work will be completedjust want to thank the Mitsubishi team at Springfield Mitsubishi for making my visit seamless and easy compared to some other places like for service it's not that great and also to have and know someone there by First NAME and that they make the experience break and Frank is great he makes the experience great to everyone that walks through the doorDo due to the excellent service that Frank provides every time I'm in he helps he makes the experience comfortable and easy
Verified User
•
Jun 30, 2025
4.0/5
4.0/5
Thank you Frank for being so attentive and handling my concerns efficiently and timely.Before Frank, my service visits sucked!
Verified User
•
Jun 30, 2025
4.0/5
4.0/5
I prefer to drive to Springfield rather than use Mitsubishi in New Castle DGreat service and personable!
Verified User
•
Jun 29, 2025
5.0/5
5.0/5
The job was well done. However I keep getting one expensive jobs after another.
Verified User
•
Jun 29, 2025
5.0/5
5.0/5
No hasslesIn and outStraight forwardMade me feel welcomed and valued as a customerFriendlyHonest
John was amazing. Very professional, funny, relatable, and knew his stuff.
Verified User
•
Jul 1, 2025
4.0/5
4.0/5
Very quick with service
Verified User
•
Jul 1, 2025
4.0/5
4.0/5
I can't think of anythingPrompt and informed service
Verified User
•
Jun 30, 2025
5.0/5
5.0/5
When they say they are guaranteed to get you in a vehicle believe them . Overall great experience .
Verified User
•
Jun 30, 2025
5.0/5
5.0/5
Always a pleasure. The staff is great.
Verified User
•
Jun 30, 2025
5.0/5
5.0/5
Had to order parts to complete all the necessary work but I'm pretty sure once the parts are in that the work will be completedjust want to thank the Mitsubishi team at Springfield Mitsubishi for making my visit seamless and easy compared to some other places like for service it's not that great and also to have and know someone there by First NAME and that they make the experience break and Frank is great he makes the experience great to everyone that walks through the doorDo due to the excellent service that Frank provides every time I'm in he helps he makes the experience comfortable and easy
Verified User
•
Jun 30, 2025
4.0/5
4.0/5
Thank you Frank for being so attentive and handling my concerns efficiently and timely.Before Frank, my service visits sucked!
Verified User
•
Jun 30, 2025
4.0/5
4.0/5
I prefer to drive to Springfield rather than use Mitsubishi in New Castle DGreat service and personable!
Verified User
•
Jun 29, 2025
5.0/5
5.0/5
The job was well done. However I keep getting one expensive jobs after another.
Verified User
•
Jun 29, 2025
5.0/5
5.0/5
No hasslesIn and outStraight forwardMade me feel welcomed and valued as a customerFriendlyHonest