It was fine

The sales representative that I had was very helpful, polite, and kind

Just keep doing the great work you are doing.They always do a great job

Everything went fine ,as it should be

Accommodation to customer waiting for car has to improve

Lack of communication / young lady didn’t know what she was talking about / employees weren’t on the page Service dept wasn’t as organized / customer service suck2026 has to be recalibrated - sat for 2 1/2 hours and then was told it could not be done to due to the rain. Young lady was very condescending.

I guess an all around inspection was done and it was discovered that I needed brakes or rotors and something elseThe other two employees were absolutely wonderful and one even found a place for my husband to pray. The guy sitting at the desk to the far right makes the location look bad with his disconnect from customer careThe guy was rude and unhelpful and impatientI would love to give a 10 but the person who was supposed to close me out was has zero customer service skills! His attitude is horrible and he has no patience or knowledge. The young lady on the other hand is absolutely pleasant and helpful and knowledgeable and a professional

I waited while my car was in for routine maintenance. The waiting room had a coffee machine, a TV and very comfortable chairs. And I didn't wait long. I love mitsubishi!I love my car. The service is always great!

was a good experience

The computer did not understand me on the first time I was trying to schedule my appointment and it was a little frustrating. When I called back everything went better.I'm not really sure what you could do to improve, I was treated with respect and my car was serviced in a timely fashionI have been dealing with Springfield Mitsubishi for many years now and the service has always been great. I've always been treated with respect. You have the best staff in the world there