I am submitting this formal complaint regarding my tenancy at Station 42 in Tampa, FL, managed by PeakMade Real Estate. For over two years, management has had written notice that I have an animal-related allergy and phobia. I entered and renewed my lease with the understanding that my housing placement was no-pets and compatible with my disclosed condition. In January 2026, I discovered that three emotional support animals had been placed in my unit without notice, despite management being aware of both: My documented condition; and The presence of the animals. This resulted in me living in an environment that directly impacted my health and well-being. While I understand the obligation to accommodate emotional support animals, housing providers are required to reasonably accommodate all affected residents and to engage in a timely interactive process. Instead: My January 16 written accommodation request went unanswered for extended periods. I had to repeatedly follow up for written responses. I was initially offered a standard transfer with a $200 fee. I was asked to incur additional medical documentation costs despite prior written disclosure. I was advised I could proceed with a sublease while my relocation fee request would still be reviewed. After completing the sublease in reliance on that communication, my $1,000 relocation request was denied without meaningful explanation. At no point was I notified in advance of the conflicting accommodation, despite management’s prior knowledge of my condition. This complaint is not about the presence of emotional support animals. It concerns the failure to: Notify an existing tenant with a documented condition of a known conflict. Engage in a timely and balanced accommodation process. Avoid shifting financial burden to the impacted resident. I am requesting corporate review of: The handling and delay of my accommodation request; The denial of relocation assistance after reliance on management communication and subleasing; Whether PeakMade’s policies were properly followed in this case. I am requesting corporate review of relocation assistance in light of the documented timeline and reliance on management communication. Sincerely, Nada Elkholy

I am writing to urgently request your assistance regarding my apartment at Station 42. I am a senior student trying to communicate with the maintenance team to resolve an ongoing issue, but unfortunately, I have not received any responses for the past few weeks. Despite my attempts to reach out and provide all necessary documentation, including my award letter, the lack of communication has made it extremely difficult to resolve the matter before a writ of possession was filed. I am now facing possible eviction tomorrow, and I am trying to resolve this situation responsibly and promptly. I am requesting your immediate assistance in facilitating communication with the management or maintenance team so that we can reach a resolution. I am prepared to make the necessary payment as soon as possible and provide any additional documentation you require. Thank you for your urgent attention to this matter. I sincerely hope we can resolve this before further action is necessary. I am only a senior looking to graduate in 3 months. Sincerely, Raneesha Brown 104C 754-777-0498 raneeshabrown10@gmail.com

I am a current college student at USF, waiting for my financial aid to disburse. I have been attempting to work with the office, however, I have been getting the run around and slow responses from management. A sheriff came to my apartment yesterday and stated that it is up to the apartment to set up a payment plan to put a hold on the eviction in progress. College is stressful enough and to think about not having somewhere to stay. I am only trying to get proper communication and a resolve so I can continue my lease and focus on graduating in May. My rent will be paid up through the semester once my financial aid disburses. Please reach out to me as soon as possible as they are attempting to kick me out tomorrow. This situation has been ongoing for weeks and no resolve. My award letter has been emailed to management as well. Thank you.

My name is Brittany Mohr, and I am writing as the guarantor for Isaac Bostic regarding ongoing and unresolved safety concerns in his apartment unit. These concerns were formally reported to the leasing office following an incident on November 10th in which the roommate Brandon verbally harassed Michael Radice. Despite this report, no corrective action has been taken. Another incident occurred today that further escalates these concerns. Brandon threw food from a moving vehicle, creating a potentially unsafe situation. A police report has been filed in connection with this incident. There has been a continued pattern of aggressive behavior, refusal to participate in mediation, and unresolved conflict within the unit. These issues raise serious concerns about resident safety and the overall living environment. Additionally, there are ongoing concerns regarding possible illegal activity within the unit which may create legal and professional consequences for those associated with the household. I am requesting the following: 1. Written clarification regarding what actions, if any, have been taken since the initial report. 2. Immediate assistance to address the ongoing safety concerns. 3. A clear timeline for resolution whether through mediation reassignment or other appropriate steps. Please consider this message a formal escalation. I respectfully request a prompt response outlining next steps to ensure a safe and compliant living environment. Sincerely, Brittany Mohr Guarantor for Isaac Bostic

Please help me. I live in Apella on Newport and peakmade was in charge when Apella started. I signed a peakmade lease for the year 2024-2025 but they switched companies for cardinal. I no longer have access to my lease since it didn’t transfer over and I really need that lease. Please help me

I need to speak with someone regarding terminating a lease due to mold in the apartment and health issues.

To Whom, I am having issues with receiving a refund for 3 insurance charges where I have had coverage. I have contacted Popic & Confirm Insurance via 2 different phones numbers, where I have left voice messages. I have sent countless portal messages and have also sent emails as well. I am getting no response to my issues. The apartment complex, Station 42, in Tampa, FL, directed me to contact you. I am hoping someone here can help get the insurance charges reversed. I look forward to your response. Thank you, Stacy Shepherd 727-742-7797

Shahedul Islam 4108 Monticello Gardens Place Tampa, FL 33613 Or 7 Shields St Woburn MA 01801 sereneshahed@gmail.com 10/09/2025 Station 42 Leasing Office Leasing Office Address 4201 Monticello Gardens Place Tampa, FL 33613. Subject: Formal Request for Documentation and Resolution Regarding Electricity Overage Charges and Sublease Denial Dear Sir or Madam, I am writing to formally address two critical issues concerning my tenancy at Station 42, specifically regarding my room, 4108-101B. Despite my good-faith efforts to comply with the terms of my lease agreement, I have encountered significant obstacles that appear to impede my ability to sublease my room and fulfill my obligations. I respectfully request immediate clarification and documentation to resolve these matters, as outlined below. First, I have been charged an electricity overage fee of $89.06 for the months of August and September 2025. This amount is significantly higher than standard charges based on previous records for the same period, raising concerns about the accuracy and fairness of the billing. Despite repeated requests, your office has refused to provide detailed billing statements to substantiate this charge. This lack of transparency prevents me from verifying the legitimacy of the fee and addressing any potential errors. I hereby request a comprehensive breakdown of the electricity usage and calculations for the aforementioned period, including meter readings, rate structures, and any applicable fees specific to room 4108-101B. Second, despite having paid the rent for October 2025 in advance, your office has refused to release the keys to my approved sublessee, thereby obstructing my efforts to sublease the room in accordance with the lease agreement. This refusal not only undermines my ability to meet my contractual obligations but also suggests an intentional effort to hinder the subleasing process. I request a detailed written explanation for this denial, including any specific lease provisions or policies cited as justification, as well as immediate action to facilitate the transfer of keys to my sublessee. Please provide the requested documentation and resolution within seven (7) business days from the receipt of this letter. Failure to address these concerns promptly and transparently will leave me no choice but to escalate this matter to the City of Tampa’s Landlord Disputes Tenant Problem Line or other relevant legal authorities for further investigation and resolution. I trust that Station 42 will act in good faith to resolve these issues promptly. Please direct all correspondence to me at the address or email provided above. Thank you for your immediate attention to this matter. Sincerely, Shahedul Islam

My Yelp Review: This complex warrants no stars. It’s F rating from the Better Business Bureau speaks for itself, and I advise that prospective residents, especially college students, seek housing elsewhere. Our move-in experience in 2022 was less than welcoming. My son’s bedroom door was painted shut and required forceful opening, which resulted in the doorframe paint peeling. The state of the carpet was unacceptable, filthy and outdated, a clear departure from the typical dormitory standards where carpeting is seldom used. The bathroom was tight with minimal space; the vanity was marked with stains. The common area was not cleaned as a resident was still living there. The kitchen was unclean. The stove and oven were covered with baked-on and dried food and grease. I cleaned the stove and covered the drip pans with aluminum foil. The other roommate’s mom ordered a new set of drip pans. The inside of the refrigerator was dirty and filled with food from the current resident. It was not stainless steel as advertised and had no ice maker. The furniture was in poor condition and showed signs of rust and deterioration. The blinds, circa 1990’s, were dirty and did not hang properly. A strong musty odor permeated the space, and mold patches were visible around the ceiling vents. These issues were documented and sent to management. A lady was sent to clean the kitchen which at that point was inhabited by four roommates and their kitchen items instead of just one roommate. There were no updates to the carpeting, paint, furniture, or blinds. The mold smell was initially dismissed as typical for Florida. This concern was only addressed after a third roommate’s father went directly to the office to complain. Customer service did not change; however, we extended our lease until graduation. Upon moving out, we were charged $350 for carpet replacement that should have occurred before moving in, $50 for alleged furniture damage, and $60 for other miscellaneous expenses. The only option was to pay these fees to avoid the risk of being reported to a collection agency. Peakmade’s website claims, “people are our top priority” and that they “treat our teams, residents, partners, and communities with the respect that they deserve.” Our experience at Station 42 in Tampa, however, did not reflect these values. Please consider carefully before leasing from this apartment complex. My neighbor recently moved her daughter to Station 42, signing the lease before I could warn her. Her daughter was assigned to the same building as my son, but on a different floor. Upon moving in, they observed kitty litter on the bathroom floor and kibble scattered across the bedroom rug, indicating that the carpet had not been vacuumed before their arrival. They proceeded to vacuum, rent a carpet cleaner, and clean and disinfect the bathroom. This is just further proof that Station 42 consistently lacks customer care.

Yesterday (9/25), I went to the mailroom to get my package. The girl at the front desk (Callie Smith) told me that she gave my package to the wrong person and they returned it. My package was wide open, what was in the package was a extremely sensitive medical device that she apparently found funny. I had to order a new one from amazon because the other one had been opened and tampered with. I am not sure who did that, but this device costed me 50$ two times now. I am extremely upset and embarrassed with this situation. I don’t even want to pick up packages from the mail room anymore. My packages SHOULD NEVER be opened or let alone messed with. Once again, I am extremely embarrassed that my personal information and medical needs were publicized.