Please help me. I live in Apella on Newport and peakmade was in charge when Apella started. I signed a peakmade lease for the year 2024-2025 but they switched companies for cardinal. I no longer have access to my lease since it didn’t transfer over and I really need that lease. Please help me

I need to speak with someone regarding terminating a lease due to mold in the apartment and health issues.

To Whom, I am having issues with receiving a refund for 3 insurance charges where I have had coverage. I have contacted Popic & Confirm Insurance via 2 different phones numbers, where I have left voice messages. I have sent countless portal messages and have also sent emails as well. I am getting no response to my issues. The apartment complex, Station 42, in Tampa, FL, directed me to contact you. I am hoping someone here can help get the insurance charges reversed. I look forward to your response. Thank you, Stacy Shepherd 727-742-7797

Shahedul Islam 4108 Monticello Gardens Place Tampa, FL 33613 Or 7 Shields St Woburn MA 01801 sereneshahed@gmail.com 10/09/2025 Station 42 Leasing Office Leasing Office Address 4201 Monticello Gardens Place Tampa, FL 33613. Subject: Formal Request for Documentation and Resolution Regarding Electricity Overage Charges and Sublease Denial Dear Sir or Madam, I am writing to formally address two critical issues concerning my tenancy at Station 42, specifically regarding my room, 4108-101B. Despite my good-faith efforts to comply with the terms of my lease agreement, I have encountered significant obstacles that appear to impede my ability to sublease my room and fulfill my obligations. I respectfully request immediate clarification and documentation to resolve these matters, as outlined below. First, I have been charged an electricity overage fee of $89.06 for the months of August and September 2025. This amount is significantly higher than standard charges based on previous records for the same period, raising concerns about the accuracy and fairness of the billing. Despite repeated requests, your office has refused to provide detailed billing statements to substantiate this charge. This lack of transparency prevents me from verifying the legitimacy of the fee and addressing any potential errors. I hereby request a comprehensive breakdown of the electricity usage and calculations for the aforementioned period, including meter readings, rate structures, and any applicable fees specific to room 4108-101B. Second, despite having paid the rent for October 2025 in advance, your office has refused to release the keys to my approved sublessee, thereby obstructing my efforts to sublease the room in accordance with the lease agreement. This refusal not only undermines my ability to meet my contractual obligations but also suggests an intentional effort to hinder the subleasing process. I request a detailed written explanation for this denial, including any specific lease provisions or policies cited as justification, as well as immediate action to facilitate the transfer of keys to my sublessee. Please provide the requested documentation and resolution within seven (7) business days from the receipt of this letter. Failure to address these concerns promptly and transparently will leave me no choice but to escalate this matter to the City of Tampa’s Landlord Disputes Tenant Problem Line or other relevant legal authorities for further investigation and resolution. I trust that Station 42 will act in good faith to resolve these issues promptly. Please direct all correspondence to me at the address or email provided above. Thank you for your immediate attention to this matter. Sincerely, Shahedul Islam

My Yelp Review: This complex warrants no stars. It’s F rating from the Better Business Bureau speaks for itself, and I advise that prospective residents, especially college students, seek housing elsewhere. Our move-in experience in 2022 was less than welcoming. My son’s bedroom door was painted shut and required forceful opening, which resulted in the doorframe paint peeling. The state of the carpet was unacceptable, filthy and outdated, a clear departure from the typical dormitory standards where carpeting is seldom used. The bathroom was tight with minimal space; the vanity was marked with stains. The common area was not cleaned as a resident was still living there. The kitchen was unclean. The stove and oven were covered with baked-on and dried food and grease. I cleaned the stove and covered the drip pans with aluminum foil. The other roommate’s mom ordered a new set of drip pans. The inside of the refrigerator was dirty and filled with food from the current resident. It was not stainless steel as advertised and had no ice maker. The furniture was in poor condition and showed signs of rust and deterioration. The blinds, circa 1990’s, were dirty and did not hang properly. A strong musty odor permeated the space, and mold patches were visible around the ceiling vents. These issues were documented and sent to management. A lady was sent to clean the kitchen which at that point was inhabited by four roommates and their kitchen items instead of just one roommate. There were no updates to the carpeting, paint, furniture, or blinds. The mold smell was initially dismissed as typical for Florida. This concern was only addressed after a third roommate’s father went directly to the office to complain. Customer service did not change; however, we extended our lease until graduation. Upon moving out, we were charged $350 for carpet replacement that should have occurred before moving in, $50 for alleged furniture damage, and $60 for other miscellaneous expenses. The only option was to pay these fees to avoid the risk of being reported to a collection agency. Peakmade’s website claims, “people are our top priority” and that they “treat our teams, residents, partners, and communities with the respect that they deserve.” Our experience at Station 42 in Tampa, however, did not reflect these values. Please consider carefully before leasing from this apartment complex. My neighbor recently moved her daughter to Station 42, signing the lease before I could warn her. Her daughter was assigned to the same building as my son, but on a different floor. Upon moving in, they observed kitty litter on the bathroom floor and kibble scattered across the bedroom rug, indicating that the carpet had not been vacuumed before their arrival. They proceeded to vacuum, rent a carpet cleaner, and clean and disinfect the bathroom. This is just further proof that Station 42 consistently lacks customer care.

Yesterday (9/25), I went to the mailroom to get my package. The girl at the front desk (Callie Smith) told me that she gave my package to the wrong person and they returned it. My package was wide open, what was in the package was a extremely sensitive medical device that she apparently found funny. I had to order a new one from amazon because the other one had been opened and tampered with. I am not sure who did that, but this device costed me 50$ two times now. I am extremely upset and embarrassed with this situation. I don’t even want to pick up packages from the mail room anymore. My packages SHOULD NEVER be opened or let alone messed with. Once again, I am extremely embarrassed that my personal information and medical needs were publicized.