I wanted it washed but they told me that they don’t wash the car when it’s cold outside because of freezing the doorsNothing else to addSo nice and got me in a time suitable for me
Verified User
•
Feb 5, 2026
5.0/5
5.0/5
The service technician(s) has always been professional. The technician(s) know their job, and I trust my vehicle to them.timely manner, friendly and take time explain everything to you
Verified User
•
Feb 4, 2026
5.0/5
5.0/5
She was lateGirl that works desk was over 10 minutes late. Second time this has occurred at an 8 am apptThe mechanic was prompt and courteous
Verified User
•
Jan 29, 2026
5.0/5
5.0/5
Matthew Sink was my Sales Associate. He done excellent job! He laid out all my options with no pressure. He made car buying experience a pleasure. Finance Department done excellent job. There were no hidden fees or surprise charges. Thanks Stephens Mitsubishi in Princeton WV!
Verified User
•
Jan 25, 2026
5.0/5
5.0/5
Got my appointment for a oil change with in 2 days of calling.
Verified User
•
Jan 24, 2026
5.0/5
5.0/5
Erin and the boys in the shop are amazing & always provides excellent customer service!
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
Roy Ellison is a very professional and on task salesman. He went above and beyond to see that we were treated fairly and were given the best deal possible. Thank you so much Roy!Roy Ellison is an excellent salesman. He worked very diligently at getting us a proper price for our trade-in and a payment that worked well with our finances.
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
The best car purchase experience I have ever had
Verified User
•
Jan 21, 2026
5.0/5
5.0/5
Fantastic dealership experience and service after the sale.Courteous and efficient staff. Simple process to schedule maintenance.
Verified User
•
Jan 17, 2026
5.0/5
5.0/5
Everyone is courteous and welcoming. They complete tasks in a timely manner with professionalism.
I wanted it washed but they told me that they don’t wash the car when it’s cold outside because of freezing the doorsNothing else to addSo nice and got me in a time suitable for me
Verified User
•
Feb 5, 2026
5.0/5
5.0/5
The service technician(s) has always been professional. The technician(s) know their job, and I trust my vehicle to them.timely manner, friendly and take time explain everything to you
Verified User
•
Feb 4, 2026
5.0/5
5.0/5
She was lateGirl that works desk was over 10 minutes late. Second time this has occurred at an 8 am apptThe mechanic was prompt and courteous
Verified User
•
Jan 29, 2026
5.0/5
5.0/5
Matthew Sink was my Sales Associate. He done excellent job! He laid out all my options with no pressure. He made car buying experience a pleasure. Finance Department done excellent job. There were no hidden fees or surprise charges. Thanks Stephens Mitsubishi in Princeton WV!
Verified User
•
Jan 25, 2026
5.0/5
5.0/5
Got my appointment for a oil change with in 2 days of calling.
Verified User
•
Jan 24, 2026
5.0/5
5.0/5
Erin and the boys in the shop are amazing & always provides excellent customer service!
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
Roy Ellison is a very professional and on task salesman. He went above and beyond to see that we were treated fairly and were given the best deal possible. Thank you so much Roy!Roy Ellison is an excellent salesman. He worked very diligently at getting us a proper price for our trade-in and a payment that worked well with our finances.
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
The best car purchase experience I have ever had
Verified User
•
Jan 21, 2026
5.0/5
5.0/5
Fantastic dealership experience and service after the sale.Courteous and efficient staff. Simple process to schedule maintenance.
Verified User
•
Jan 17, 2026
5.0/5
5.0/5
Everyone is courteous and welcoming. They complete tasks in a timely manner with professionalism.