Oil change and tire rotation took 2 hours with an appointment. My last service for oil change also took 2 hours with an appointment. Service rep Kevin was great. Just wish it could have been faster. May try another Lexus location to see if they are faster.

GreatVery professional and friendly

Derek makes each experience very pleasant. I have great faith in Stevinson’s competent honesty.

Quick on time service

Phoenix did a great job & got a motor issue with my sunroof covered under warranty

Very professional and efficient service visit. Jimmy and Gregg did an amazing job.

It was very difficult getting an appointment. I called four times and never got through. Didn’t leave call back, because I’m super busy and most likely would not be able to answer. Finally got AI assistant. Took all info but when I got there, there was no record of my appt. Never had trouble making a service appt in the past. Not typical Lexus experience. Once I got car in, everything was great. Kevin was a great service manager. But the difficulty getting through to service was definatly not up to par for Lexus. Like I said, once I got car in everything was perfect. It’s your phone and AI system that seems messed up, not your people. They’re great.

Kevin Antonio was efficient and very responsive to my questions.Couldn’t ask for a better person to manage my appointmenr.

Easy and Fair

Service was great. Friendly, attentive and responsive to my questions, texts etc. Made it easy to buy a car!