Yes

Kevin, who helped us, was OUTSTANDING! Really appreciated how helpful he was advising on the various needs for our car.

Service Department was professional as would be expected at a Lexus dealership. RX 350 done when promised and the wash was unexpected but appreciated. Will be back.

I had my windows tinted and a mask put on the front.

My service writer was great, and the maintenance was done expeditiously.

Derek was friendly, respectful of time, and offered to help move car seats to the loaner

Worked hard to discover problems with tech

My experience was interesting..The sales person that really got me through this was Hayat Mohammad, she was a difference maker. In the end everything worked out perfectly.I do want to share what happened to me in the process of purchasing the car. I submitted my credit app, and my intention to buy the car. I drove 4 hours to finalize , the paperwork. When I was in the salesperson’s office, he told .me there was a problem with my credit score. Which is on me not them. The original interest rate changed by a lot.. they could have told me this before I drove down. I know they knew this before I came in. I felt like an idiot, and walked out the door, very upset. It wasn’t until then that I felt like, I as a buyer , mattered. Then it turned into the experience I thought it would be. I’m telling you this because I think the negative part of this could have been avoided.I’m a big Lexus fan .. I replaced a 20yr old, which I never ever had a problem with.

Scott Vye and Jessica Haskins were very knowledgeable and customer focused.

It was very easy and everyone was extremely helpful.