Derek provided great customer service. Lexus should be proud to have him.
Anonymous
•
Oct 23, 2025
5.0/5
5.0/5
Erin was so helpful and enthusiastic
Anonymous
•
Oct 22, 2025
5.0/5
5.0/5
Service was some promptly with good communication.
Anonymous
•
Oct 22, 2025
5.0/5
5.0/5
My new car bought st Stevinson Lexus had prematurely worn tires (no warranty?) and worn rotors. Not sure of Stevinson warranty. Had to call Lexus directly and the representative handled my concerns. Lexus agreed to install new tires and machine the rotors.
Anonymous
•
Oct 22, 2025
5.0/5
5.0/5
All went well
Anonymous
•
Oct 20, 2025
5.0/5
5.0/5
I believe it was Derek who greeted me and took care of checking me in and out. He communicated very well as to the process and the work being done. Service was very quick. It was the complimentary one year service appointment.
Anonymous
•
Oct 20, 2025
5.0/5
5.0/5
My service rep was great - informative and professional. I only had the winter tires installed, however the car went through a diagnostic test and wash.
Anonymous
•
Oct 20, 2025
5.0/5
5.0/5
Drive up with no appt due to battery dying, I was taken right away! Very grateful! Thank you Phoenix Cho!
Anonymous
•
Oct 20, 2025
5.0/5
5.0/5
Professional and quick service. Addressed all my concerns.
Derek provided great customer service. Lexus should be proud to have him.
Anonymous
•
Oct 23, 2025
5.0/5
5.0/5
Erin was so helpful and enthusiastic
Anonymous
•
Oct 22, 2025
5.0/5
5.0/5
Service was some promptly with good communication.
Anonymous
•
Oct 22, 2025
5.0/5
5.0/5
My new car bought st Stevinson Lexus had prematurely worn tires (no warranty?) and worn rotors. Not sure of Stevinson warranty. Had to call Lexus directly and the representative handled my concerns. Lexus agreed to install new tires and machine the rotors.
Anonymous
•
Oct 22, 2025
5.0/5
5.0/5
All went well
Anonymous
•
Oct 20, 2025
5.0/5
5.0/5
I believe it was Derek who greeted me and took care of checking me in and out. He communicated very well as to the process and the work being done. Service was very quick. It was the complimentary one year service appointment.
Anonymous
•
Oct 20, 2025
5.0/5
5.0/5
My service rep was great - informative and professional. I only had the winter tires installed, however the car went through a diagnostic test and wash.
Anonymous
•
Oct 20, 2025
5.0/5
5.0/5
Drive up with no appt due to battery dying, I was taken right away! Very grateful! Thank you Phoenix Cho!
Anonymous
•
Oct 20, 2025
5.0/5
5.0/5
Professional and quick service. Addressed all my concerns.