Super friendly service. In and out in no time.

So good

Prompt and good service.

It was speedy and good service.

Very welcoming

My experience with my salesperson, Josh, was extremely disappointing. All of our communication was by text, and his tone the day I came in was rude and unprofessional. I did not feel comfortable working with him. When I brought my concerns to the manager on duty, I was told that Josh “has OCD” and that this is why he communicates that way. Blaming a mental health condition for unprofessional behavior felt inappropriate and dismissive. If there are communication concerns with any team member, I would expect management to address them rather than excuse them. Additionally, I paid for extras on my vehicle (such as edge guards), and when I called today to check the status, I was told that they had not even been ordered—despite these items already being included in my purchase. I do love the car itself, but based on this experience, I would not recommend this dealership. Clear communication, professionalism, and follow-through are the basics of customer service, and these areas seriously fell short.

You know I went several stevinson Toyota but I will choose the East because it’s easy to go and good customer service.

Nycholas W was a great help

Great service

Erik was great