Boris Vulikh at Stevinson Toyota East provided an amazing experience buying a new 2026 Toyota Grand Highlander Hybrid. These models are very hard to come by right now, and Boris was the first one around town that was able to provide me and my wife a test drive. He warned us to come in sooner than later because they were selling so fast, and someone ended up buying that specific car immediately after the test drive. Still, Boris took a lot of time to demonstrate all the features of the car and let us drive it without trying to sell us on something else that we didn't want. Stevinson Toyota East did not have any available inventory coming in, but we told Boris the exact model and features that we wanted, and he sent the details over as soon as one became available. We were actually able to change some of the features of the car we ended up buying before it was built and put down a deposit to secure it for us. Boris kept us updated on the status of the car as it was built and transported to Stevinson Toyota East. Predictably, the car arrived the week my wife delivered our baby. Boris made finalizing the purchase as easy as possible given the circumstances, and I was able do almost everything online while in the hospital. Boris personally delivered the car to us and again spent the time going over all the features and setting up the Toyota app. Boris and Stevinson Toyota East provided the best car buying experience that I have ever had!

We have been visiting on-line and communicating via e-mail. We have not been into the dealership in person yet.

The best car experience ever!!! Chris and Selena were amazing

My experience was very good. My sales person Boris was responsive, personable, professional and knowledgeable. I really like my new RAV4. I have owned 2 other TAV4 and 4 forerunners My Toyotas never disappoint

It was great

It was my best experience in terms of purchasing a new car.

I first reached out to someone at Stevinson Toyota West about my car and they said it was at East so they called East only to relay to me that it had sold. I then got a call from West saying it wasn’t sold but they didn’t want East to have it, so wildly unprofessional.Then at East, Brandon was incredibly rude and condescending. He looked at me like I was crazy for asking questions about the car, for doing normal negotiations- I had to ask him multiple times to remove the tint add-on and he kept saying it’s only $299. Wouldn’t take no for an answer. Just the way he sighed when I asked things. Also this whole ordeal took me 5+ hours. I waited 2.5 hours for financing. And once I got in there, it was a whole other sales pitch after I said no 100 times to their add-on coverages. Make this process quicker, easier and nicer all around.

overall excellent- matt m. was our sales guy and he did a super job

Sergio was great. Everything was efficient.

Highly recommend working with Sergio for your next Toyota purchase. He was a straightforward and responsive sales rep throughout the purchasing process. He helped me to find and order my 2026 RAV4 months earlier than any other dealership in the area could and he did it while being upfront about the OTD cost. Overall a great experience and I love the new car.