I was going to give you guys a three start because I felt like the deal we made could have been done sooner than 9pm, but I understand the sales business. Customer service was good, truck is great, and I will come back in the future. (I still think you should have thrown a free bed cover in)

10:30 appointment was way backed up. Not enough staff to accommodate.They subsequently got additional personnel to facilitate the long service lines and all turned out well.

Ian (Service Department) took care of me and my car as promised. Thanks!

Jeremy was very friendly and helpful

This was my 3rd time buying a car at Stevinsons. They take great care of you.

Recall issue was fixed. Thank you. Eric was great to work with.

Fast and easy to get the answer and deal.Big Appreciate to Mr. Sergio Palacio.

Great customer service

I immediately received a great cheerful greeting when I drove up to check in for my service. He explained everything to me and was very polite, friendly and professional. I received a text message notifying about contact information if I had any questions and I would be receiving updates as I waited at the dealership for my car. The whole experience of getting my vehicle serviced from not long and it was actually pleasant

Andrea Rosales was my salesperson, and I give her an A+ rating. She was professional, knowledgeable, courteous, friendly, and thorough. It was clear that she had been well-trained on all features of the RAV4, including the multitude of electronics that are part of new vehicles. There was a problem regarding the refund of a previous deposit I had made to reserve a different vehicle, but Andrea, Brad, and Dylan were able to resolve the issue quickly and efficiently. A big thank you to the team.As for the 2025 RAV4 XLE, it handles well and provides a comfortable ride. I'm still wading through the two owner's manuals. Sometimes the translation from Japanese to English was a little spotty, but I can figure it out ... or call Andrea.