Everything was fine, just a few hours longer than expected.

The only reason I use your service department is because my car is under the service contract for a new car. The customer service is awful (specifically Michael). I purchased my vehicle in June 24 and dread having to have service done. I always feel like an inconvenience. This last time, I mentioned something rattling in my dash. They said they would look at it and never did. I was told my car would take 4 hours, it looks 36 hours. I would NEVER recommend any coming to have service done. Always lies and headaches. Never has it been a smooth transaction.

I was grateful to be able to get a next day appointment to handle the concern. The access to Joshua relieved my stress.

I was impressed by the cleanliness of service bays - not sure what all the gadgetry was all about but it looked cool. I liked how clean the waiting area was and that I could watch my car being serviced. It gives the impression of being transparent.

I had to wait for extended period of time so the manager gave me coupons to reduce the price of my service and I was very happy, even though I knew it was because of the holidays. I was well taken care of. Thank you Stevinson Toyota East.

I just bought a used Toyota from another dealership, but unfortunately it only had one key.I came in the get a second key cut and programmed for my car. Timmy was great. He got the key ordered for me and was quick with my appointment.My only recommendation is to have signs up for customers who are there for a service. I was given poor directions and ended up waited in the wrong line for 10 minutes.

Super friendly service. In and out in no time.

So good

Prompt and good service.

It was speedy and good service.